On-Demand Webinar: Best Practices & Trends in Contact Centers

As customer experience (CX) takes center stage, more and more organizations are moving from call centers to cloud-based omnichannel contact centers to meet customers changing demands and expectations. Companies of all sizes are investing in contact center tools and technologies to improve the way they interact with their customers. To be successful in this market, you need to understand the best practices and key trends impacting the contact center today and longer term.
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Spotlight

OTHER ON-DEMAND WEBINARS

How to Build an International Channel Strategy

Zoom has become a household name and a prime example of a company that has a phenomenal international strategy. Join Allbound and Bonni-Jo Bouchard Salazar, Global Partner Programs at Zoom, to learn about the international strategies Zoom utilizes within it’s own partner program.
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Winning Strategies For B2B Product Marketing

Institute of Product Leadership

Ganesh Iyer -VP, Global Head of Marketing at IPC Systems talks about strategies to create a unique brand and market your products and services better to solution providers with a special focus on Tech marketing, branding strategy, product marketing, B2B marketing and new age tools for digital marketing
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The Future of Channel Marketing On-Demand Webinar

Recorded on June 6, 2019, this webinar features guest speaker Jay McBain, Principal Analyst with Forrester and BrandMuscle's EVP of Product Management, Jason Tabeling. Learn about the five emerging trends impacting channel marketing and hear how channel marketers can prepare for these changes.
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Content Planning 101: Creating a Social Media Content Calendar

Charity Digital

This practical webinar will provide step-by-step guidance on how you can build your content calendar, keep organised and maintain balance between scheduled and real-time posting.
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