SYNNEX Reveals Partnership with Five9

Leading business process services company, SYNNEX, recently announced a new agreement with the Five9 brand, to deliver cloud-based solutions for the contact centre to the Northern American IT channel. SYNNEX will now act as the Master Agent for Five9, as the companies partner to manage the convergence in the channel partner ecosystem around CCaaS, and a growing demand for intelligent offerings through the cloud.
According to SVP of Product Management for SYNNEX, TJ Trojan, the company is pleased to be extending its relationship with the team at Five9 to further support mutual partners and their clients’ migration into CCaaS offerings. The strategic partnership will broaden SYNNEX’s offering beyond the ability to leverage innovative CCaaS solutions and provide a differentiated service with SYNNEX GoldSeal.