Top Partner Tools for Cisco Hardware Resellers to Boost Sales

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Unlock the potential for Cisco reseller sales optimization with these tools for Cisco hardware resellers. Learn how these partner tools can transform sales strategy and streamline operations.

Contents

1. Introduction
2. Essential Tools for Cisco Hardware Resellers

2.1 OneNeck IT Solutions
2.2 Adara Technologies
2.3 Black Box Network Services
2.4 Birch Communications
2.5 ConRes
2.6 Digicomm International
2.7 Faction
2.8 Telesat
2.9 Viditek
2.10 IVCi
3. Final Word

1. Introduction

Cisco hardware resellers are integral partners focused on delivering and supporting IT hardware solutions tailored to Cisco's network offerings. With a commitment to enhancing client productivity and cost-effectiveness, these resellers go beyond mere product provision, offering value-added services and customization to meet diverse client needs. By facilitating seamless connectivity through physical tools like routers and telephones, they empower businesses with remote collaboration capabilities, enabling employees across various locations to stay interconnected.

This article serves as a comprehensive resource, equipping resellers with insights to manage the complexities of Cisco's product range, refine sales strategies, deepen technical expertise, and foster successful channel partnerships. By mastering essential tools for Cisco hardware resellers and leveraging support resources, resellers are better equipped to meet customer needs, drive sales, and seize new business opportunities within the Cisco ecosystem.

2. Essential Tools for Cisco Hardware Resellers

The following list includes essential tools for Cisco resellers to increase sales, enhance operational efficiency, optimize sales strategies, and remain competitive.

2.1 OneNeck IT Solutions

OneNeck IT Solutions is a distinguished provider of comprehensive IT solutions, particularly renowned as a trusted Cisco channel partner for hardware resellers.

  • Its offerings encompass a wide range of services, including cloud and hosting solutions, managed services, ERP application management, professional services, IT hardware sales, data center solutions, and IT security solutions, all tailored to the needs of Cisco hardware resellers.
  • With a specialized focus on delivering multi-cloud solutions, managed services, and professional IT services, OneNeck excels in catering to organizations seeking data-driven transformation and secure end-to-end solutions.
  • Backed by a team of US-based experts, the company emphasizes expertise, comprehensive services, and a steadfast commitment to security, making it the ideal software for Cisco hardware resellers focused on achieving optimal performance, reliability, and growth.

2.2 Adara Technologies

Adara Technologies Inc. delivers game-changing solutions that enable TV/internet service providers to revolutionize their broadband and video enterprises, equipping them with tools distinguished by technological innovations.

  • One of Adara’s signature breakthroughs is its SIPV Bandwidth Reclamation Solution, which enables operators to inexpensively free up massive amounts of spectrum in as little as 90 days, without disrupting customers and risking associated revenue losses, for immediate DOCSIS expansion to multi-Gigabit and beyond.
  • Another game-changer, Adara’s myCatapulTVe® App-based IP Video Solution, enables operators to super-bundle, curate, and deliver live linear, VOD, and OTT/SVOD content, including Netflix, Disney+, Prime Video, Hulu, YouTube, and more, using the operator’s app as a one-stop destination for customers, without the need for the operator to execute separate, extremely onerous business relationships with OTT/SVOD providers.
  • Offering a suite of transformative offerings, including bandwidth reclamation solutions and app-based IP video delivery, Adara enables operators to enhance efficiency, expand service offerings, and mitigate subscriber churn.
  • Through scalable and financially flexible solutions, Adara Technologies Inc. facilitates the evolution and profitability of service providers across diverse operational scales, ensuring their sustained competitiveness in the market.

2.3 Black Box Network Services

Black Box Network Services stands out as a leading provider of advanced technology solutions, with a particular focus on KVM (keyboard, video, mouse), professional A/V signal distribution and extension, and tailored switching solutions designed for critical operational environments.

  • With a global presence and extensive expertise, Black Box delivers advanced technology solutions and consultancy services to enterprises worldwide, fostering secure connectivity and collaboration across diverse sectors and continents.
  • What sets Black Box apart is its unique blend of global outreach and local insight, ensuring personalized service and customized solutions to meet the distinct requirements of businesses across various regions.
  • The company's offerings span a wide range of solutions and services, including high-performance KVM solutions such as KVM-over-IP, professional A/V solutions, and digital infrastructure solutions tailored to address the demands of data centers, enterprise networking, cybersecurity, and wireless technologies.
  • Embracing the ethos of 'Think Global, Act Local,' Black Box integrates global resources with localized expertise to deliver flexible, cost-effective solutions tailored to the specific needs of each region and clientele.

2.4 Birch Communications

Birch Communications, a prominent provider of communications, network, cloud, and IT solutions, has been acquired by Fusion Connect.

  • Birch garnered acclaim for delivering dependable and innovative services tailored to diverse business needs. Its emphasis on personalized customer support and service ensured client satisfaction.
  • Offering a spectrum of specialized solutions encompassing cloud communications, cloud connectivity, managed services, and unified communications, Birch provided industry-leading service guarantees and bespoke options to meet individual client requirements.
  • Although Birch's operations transitioned after its acquisition by Fusion Connect, its legacy of reliable and innovative services continues to resonate within the industry. Now, Birch is known as Fusion Connect, a distinguished provider of cloud communications, connectivity, and computing solutions serving SMBs and enterprises.

2.5 ConRes

Continental Resources, Inc. (ConRes) is a global provider of IT solutions, having over six decades of industry experience. Catering to businesses, government entities, and academic institutions, ConRes offers an extensive array of technology products, services, and assistance.

  • From test equipment to comprehensive IT solutions, ConRes endeavors to bridge the gap between manufacturers and end-users, emphasizing personalized service and flexibility alongside state-of-the-art technological offerings.
  • As a family-owned enterprise, ConRes prides itself on delivering tailored solutions, personalized to suit the specific requirements of each organization.
  • Its offerings encompass key technology sectors, including cloud computing, collaboration tools, cybersecurity, data center management, networking solutions, and DevOps integration.
  • ConRes adopts a holistic approach to addressing clients' technology requirements, offering end-to-end solutions spanning design, testing, implementation, and ongoing management.
  • Characterized by a relationship-focused ethos, ConRes strives to cultivate enduring partnerships founded on trust, collaboration, and mutual success.

2.6 Digicomm International

Digicomm International stands as a premier provider of broadband products tailored for the cable television sector. With a rich history spanning over 25 years, Digicomm distinguishes itself through its ethos of treating clientele as strategic allies, proffering competitive pricing, immediate shipping, technical expertise, bespoke design services, and top-tier engineering support.

  • Anchored by a sprawling 250,000-square-foot distribution hub stocking over 47,000 part numbers from esteemed manufacturers, Digicomm ensures swift global dispatch, thereby facilitating adherence to project timelines.
  • Its product portfolio encompasses an array of broadband solutions catering to cable television, including HFC amplifiers, nodes, taps, passives, accessories, and headend optics.
  • Moreover, as a Cisco stocking partner, Digicomm offers a diverse range of Cisco products, notably supporting technologies such as CCAP, Fiber Deep, FDX, Extended Spectrum DOCSIS, and Remote PHY.
  • The company's commitment to customer satisfaction is underscored by its swift order fulfillment, exemplified through same-day shipping and prompt service delivery.
  • Setting itself apart through a customer-centric ethos, Digicomm invests substantially in inventory management for immediate dispatch, consistently delivering on-time performance, and furnishing dedicated engineering resources.

2.7 Faction

Faction leads innovation in multi-cloud data services, providing advanced solutions to streamline data management and usage across various cloud platforms.

  • Leveraging patented technology, Faction enables data access through low-latency, high-throughput connections to prominent cloud providers such as AWS, Azure, Google Cloud Platform, and Oracle Cloud Infrastructure.
  • The organization sets itself apart through its profound expertise in multi-cloud operations, empowering clients to transcend data silos and securely manage, scale, and safeguard their data across diverse cloud environments without concerns of vendor lock-in.
  • Faction's offerings span a spectrum of products and solutions, including Cloud Control Volumes and VMware Private Cloud, tailored to address the demands of modern data management.
  • At the core of its strategy lies the provision of a centralized data fabric, ensuring data access and management across both public and private clouds simultaneously.
  • Additionally, Faction enhances its services with robust data protection measures, including cyber recovery services, effectively shielding critical data against ransomware threats.

2.8 Telesat

Telesat stands as a premier global satellite operator, specializing in delivering dependable and secure satellite-based communication solutions to a broad spectrum of clientele, including broadcast, telecommunications, corporate, and governmental sectors worldwide.

  • It offers vital connectivity solutions tailored to address intricate communication hurdles and foster expansion.
  • The company ensures customers receive unparalleled support and service by collaborating closely to tailor connectivity solutions that enhance operations and fuel profitable growth.
  • Its flagship product, Telesat Lightspeed™, revolutionizes global satellite connectivity with its Low Earth Orbit (LEO) satellite network, uniquely optimized to cater to the demanding needs of telecom, government, maritime, and aeronautical sectors, offering fiber-like speeds and high-capacity links.
  • Telesat's hallmark lies in its steadfast dedication to innovation, collaboration, and delivering tailored solutions that empower customers to overcome communication challenges, optimize operations, and achieve sustainable growth.

2.9 Viditek

Viditek is a specialized provider of video networking solutions, with a particular emphasis on video surveillance technology tailored for corporate environments.

  • Its services encompass everything from initial design to implementation, commissioning, and ongoing support, all aimed at bolstering security measures and mitigating losses stemming from theft, sabotage, and accidents.
  • Viditek's strength stems from its extensive industry knowledge, cultivated through collaborations with renowned brands like Bosch, Costar, Lenel, Genetec, Optex, and NeuralLabs. This strategic alliance guarantees clients access to premium-grade products and state-of-the-art innovations, reinforcing its position as a trusted provider in the field.
  • The company’s offerings include advanced video surveillance systems, access control solutions, fire detection systems, intrusion detection systems, and smoke systems for visual obstruction.
  • Viditek's commitment to reliability, certified distribution channels, industry leadership, and comprehensive end-to-end solutions distinguishes them as a trusted provider in the Peruvian market, catering to a diverse clientele of A1 customers and facilitating enhanced security measures for corporate entities.

2.10 IVCi

IVCi stands as a prominent provider of collaboration solutions aimed at cultivating connectivity among individuals and organizations, specializing in the creation, development, and support of collaborative environments tailored for leaders, connectors, and evolving companies.

  • Prioritizing integration, functionality, aesthetics, and value, IVCi delivers top-tier service, unmatched expertise, and distinctive adoption and utilization programs to cater to diverse collaboration needs.
  • Renowned as a leading provider of AV collaboration solutions, IVCi offers comprehensive services encompassing video collaboration, audio-visual integration, managed conferencing services, and cloud video conferencing to address varied communication requirements.
  • Its product offerings include video collaboration solutions, integrated audio-visual technologies, managed conferencing services, and cloud-based video conferencing, facilitating seamless communication and interaction irrespective of users' physical locations.
  • With a commitment to delivering best-in-class service and possessing unparalleled expertise in AV collaboration, IVCi ensures successful implementation and utilization of communication solutions.

3. Final Word

In Cisco hardware reselling, achieving success is not solely about understanding the technical aspects; it is about engaging in a cooperative network that encourages development and creativity. As the marketplace is in a state of constant change, resellers need to enhance their methods to prosper. Central to these adjustments are the implementation of joint selling agreements, keeping up with new trends, and offering value-added services that cater to the needs of today's customers. Joint selling marks a considerable transformation in sales approaches, underlining the importance of working together to enhance customer results and broaden market reach. Additionally, for Cisco reseller sales optimization, it is essential to embrace holistic solutions that go beyond mere hardware transactions to include personalized systems, advisory services, and continuous support.

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Partners can acquire the new Specializations by showcasing a combination of product and sales expertise through customer wins and a go-to-market strategy. 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Prospective customers will also be able to search partner experts in Partner Finder based on the current Specializations. Unlock new revenue opportunities:Each Specialization addresses a pressing customer need that presents a large, untapped market opportunity and high year-over-year growth. Earn benefits to grow ServiceNow practices:ServiceNow will offer additional benefits for partners to build and grow their business through invitation to the ServiceNow Partner Advisory Council to ensure their needs and counsel are being addressed across the broader ServiceNow ecosystem. Qualifying partners will also have access to ServiceNow co-marketing programs and the ServiceNow Partner Development Fund announced last January. The program is launching with three Specializations, Service Operations, Serve the Customer and Power the Employee, that present large market opportunities with high year-over-year growth and a large total addressable market (TAM). All Specializations can be obtained at the regional and global level as well as two levels of achievement for further differentiation. Additional Partner Specializations are expected to be launched in 2024. The three Partner Specializations are expected to be available for partners to obtain starting in ServiceNow’s second quarter of 2024. Many partners have already expressed their feedback on the importance of the ServiceNow Partner Specializations including: Jason Rosenfeld, Senior Vice President at Cask: “ServiceNow’s new Partner Specializations offer an opportunity for Cask to showcase our unique consulting expertise and change management solutions to drive digital transformation across enterprises. Program updates like subsequent badging and product line achievements provide greater reach and visibility with organizations looking for the best partner to meet their specific needs. We believe Specializations and the partner finder are a winning combo for connecting customers with the right support and implementations.” Michael Lombardo, Chief Executive Officer at GlideFast Consulting: “We’re thrilled about the new designations to ServiceNow’s Partner Program. With new Partner Specializations, we can continue expanding our technical consulting services and delivering deep ServiceNow expertise to new markets. We look forward to helping customers find value in the Now Platform.” Michael Vadini, Chief Executive Officer at Infocenter:“Today, organizations are looking for a collaborative partner for support with the adoption and scale of new technologies. ServiceNow’s new Partner Specializations will help Infocenter build industry-specific solutions and accelerate technology for customers and their businesses more quickly. We are excited about the enhanced benefits offered by ServiceNow and the continued focus on partners.” Jon Reynolds, Senior VP Global Alliances & Corp Development at Thirdera, a Cognizant Company:“As our company looks to further expand our work across different industries, we’re focused on differentiating our services and ServiceNow platform expertise. ServiceNow's comprehensive Partner Program provides valued guidance and incentives to improve how we advise, implement and optimize technology for businesses worldwide. ServiceNow sets a standard for what it means to be an innovative partner.” ServiceNow is also launching a brand-new partner channel on LinkedIn. Join the new social community for the latest ServiceNow partner news here. For more information on the ServiceNow Partner Specializations visit here. About ServiceNow ServiceNow (NYSE: NOW) makes the world work better for everyone. 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Vendavo Drives Strong Growth in 2023 with AI-Powered Product Innovations and Partner Program

PR Newswire | January 12, 2024

Vendavo, the global market leader in B2B pricing, selling and rebate solutions announced a strong 2023 finish today, noting a 12% growth in annual recurring revenue and 43% growth in higher margin recurring services. "As economic uncertainty persisted through 2023, global organizations increased investments in AI-driven technology to drive profitable growth, placing their trust in Vendavo," said Alex Hoff, Chief Product Officer, Vendavo. "While many predict stronger economies in 2024, manufacturers and distributors face a growing demand for agility in pricing, channel incentives, and commercial processes. We take pride in enabling significant revenue and margin growth for our customers." Vendavo's products and services enabled a 1.5% margin increase for customers in 2023 through improved pricing over cost. On average, customers achieved $27 million benefit from price improvement. To offer more features to customers, Vendavo's product investment increased by 21% in 2023. New AI product innovations have set the stage for smarter, more efficient commercial processes for customers. A new AI fueled Price Sensitivity metric was added to Vendavo Deal Price Optimizer, a solution that maximizes revenue and profitability through a better understanding of customers' willingness to pay. AI algorithms allow for more in-depth segmentation and analyses that deliver more precise sales guidance. AI now powers timely pattern detection for Price/Volume/Mix analyses in Vendavo Margin Bridge Analyzer. Ranked a Strong Performer in the 2023 Forrester Wave™ for CPQ, Vendavo Intelligent CPQ now has new pricing capabilities within the solution's agreement's function. Sales teams can incorporate more accurate pricing from the onset for even the most complex quotes. Vendavo Pricepoint, the flagship solution for B2B price management, improved both pricing calculation speed and performance. Vendavo's commitment to growing its partner ecosystem led to a doubling of partner-originated pipeline year over year. Notably, Vendavo's existing partnership with Oracle significantly expanded with the creation of new rebate and channel management incentives and the addition of support staff. In response to increasing market demand for rebate and channel management solutions, and following the 2022 acquisition of Market Medium, Vendavo integrated Rebate & Channel Manager into their suite of growth and profitability products. Many customers now effectively manage their rebate programs with the solution. About Vendavo Vendavo empowers global manufacturers and distributors to accelerate growth and profitability with leading pricing, selling, and rebate management solutions. Companies like Emerson, Medtronic, and GAF rely on Vendavo to manage, optimize, and digitize their end-to-end commercial processes. Vendavo's solutions, team of pricing and selling experts, and proven process accelerates value and outcomes that are not only predictable, but unrivaled. With Vendavo, the world's most ambitious B2B organizations can develop dynamic customer insights and execute optimal pricing strategies that maximize margin, boost sales effectiveness, and improve the customer experience.

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