Facebook Messenger adds option for chat bots to avoid chatting
Marketing Land | March 02, 2017
On Thursday Messenger added an option for bot makers to prevent people from sending normal messages to their bots by replacing the in-app keyboard with a persistent menu, making the interaction more akin to a traditional — albeit barebones — mobile app or site. The Facebook-owned messaging app added other features, like customizable share messages that deep-link to the bot, a “Share in Messenger” button for in-app web pages and the ability for bots to upload attachments. You can read about those additional announcements here, but let’s talk about the main news.