Invoice Cloud Launches Customer Engagement Acceleration Outbound campaigns

Receipt Cloud, an EngageSmart arrangement and the main supplier of online bill installment administrations, today dispatched Outbound Campaigns, another component that permits organizations to handily send custom messages through various correspondence channels including voice, email, and text. Receipt Cloud's Outbound Campaigns makes a quick association with clients. Regardless of whether to advise a protection client that their premium is expected, to educate utility clients regarding an administration blackout, or let a citizen realize that their installment has been handled—or more critical interchanges on account of a crisis—the administration can be utilized to keep clients refreshed on significant, pertinent, customized data as they need it, assisting with improving client encounter and keep up certain consumer loyalty levels.

Computerized experience is indispensable for making great client connections and keeping up brand dependability. Outbound Campaigns are the speediest and most direct approach to illuminate clients and urge them to act. With this new element, significant updates are conveyed quickly through email, text, or intelligent voice reaction (IVR) messages, at last saving assets and staff time related with printing and mailing paper takes note. Notwithstanding profiting client experience, Outbound Campaigns saves groups important time that would then be able to be redistributed to high-need projects by lessening call volume and superfluous field visits.

“At Invoice Cloud, we’re constantly thinking of new ways to help drive customer engagement and communications with as little friction as possible,” said Tom Griffin, president of Invoice Cloud. “The online payment experience can be critical to customer satisfaction, and we’re excited to introduce Outbound Campaigns as the latest feature to help Invoice Cloud clients improve communications with customers.”

Receipt Cloud Early Access clients are as of now utilizing Outbound Campaigns for custom correspondences including water shut-off notification, bubble water orders, crisis warnings, extra installment updates, refreshed COVID hours, administration notification, and that's just the beginning.

About Invoice Cloud:

Invoice Cloud is the leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the electronic bill presentment and payment (EBPP) space, helping legacy institutions put customer experience first. By switching to Invoice Cloud, clients improve customer engagement, loyalty, and efficiency while reducing costs, churn, defaults in the process. With over 2,100 clients across the US and over 50 million payments processed annually, the Invoice Cloud solution is one of the most secure, innovative, and inclusive fintech solutions in the market.