The SiriusDecisions B-to-B Buying Decision Process Framework

July 8, 2019

Decisionmaking is a cognitive process defined by psychologists as the selection of a course of action from multiple alternatives (e.g. what to eat, where to shop). John Dewey, the pragmatic philosopher and psychologist, introduced the first decision process framework for consumer buying in his book How We Think, which was published in 1910. Since then, Dewey’s framework has been adapted many times, but the five basic stages of consumer decisions remain the same: problem/need recognition, information search, evaluation of alternatives, purchase decision and post-purchase behavior.

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PMX Agency is a global integrated marketing agency that leads with an insight-driven, customer centric approach to clients programs. Our teams combine an intuitive knowledge across all customer engagement points with customized, scalable strategies to meet each brands’ unique set of business objectives.

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PMX Agency

PMX Agency is a global integrated marketing agency that leads with an insight-driven, customer centric approach to clients programs. Our teams combine an intuitive knowledge across all customer engagement points with customized, scalable strategies to meet each brands’ unique set of business objectives.

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