Do you ever wonder what call you just missed? Who might be calling and what their value is to your dealership? Who’s available to take a call? What phone number your customers are texting? Which sales reps are really returning calls? If your advertising mediums are working? What you don’t know can hurt you. Not being aware of who your customer is, what their contact information is and whether you have the right file in your system can leave you believing that you are delivering great customer service — when in actuality your customer experience could be suffering greatly. Stay Connected to Great Customer Service CDK Voice Connect is our Dealer’s Integrated Phone System. It’s a simple, effective, cloudbased communications system that unifies the Dealer’s profit centers & connects with customers. By providing a flexible and reliable communications suite you will drive more traffic into the dealership with no missed opportunities, create a personalized call experience, enhance dealership workflow & increase efficiency by promoting employee collaboration. Your staff can exceed customer expectations and deliver as your brand demands. CDK Voice Connect’s integration with your Dealer Management System (DMS) and Customer Relationship Management (CRM) applications gives you instant, complete access to customer information, sales history, showroom visit information, service appointments and more.