Marketing Analytics
CMSWire | October 16, 2023
Zeta Global (NYSE: ZETA), the AI-powered Marketing Cloud, announced new Zeta Marketing Platform (ZMP) solutions to provide enterprise brands with powerful AI-enabled capabilities that deliver better experiences for consumers and better results for marketing programs. The new solutions were first revealed at Zeta’s annual New York City based conference, ZETA LIVE 2023, which brought together thought leaders from across the spectrum of business and culture to discuss the future and power of Intelligence.
During the conference’s Product Keynote, Zeta’s Chief Technology Officer, Chris Monberg, and Chief Data Officer, Neej Gore, unveiled new innovations in identity, generative AI, and consumer engagement delivered through the Zeta Marketing Platform (ZMP). The unified solutions within a single platform will enable enterprise brands to unlock actionable intelligence to make more informed business decisions, improve personalization across all touchpoints, and deliver stronger business results for brands.
Chris Monberg and Neej Gore jointly stated, Our long-term investments in our Data Cloud and AI, coupled with new innovations that build on the disruptive force of Generative AI, sharpen the ZMP’s differentiation and bring us closer to our vision to make sophisticated marketing simple.
The ZMP is one of one. It is the only platform that integrates data from outside a client’s four walls to work seamlessly with their first-party data. Furthermore, the ZMP creates incremental intelligence that augments a brand’s existing customer profiles and bridges the enhanced profile to personalized engagement across multiple channels - all while generating a lower total cost of ownership. It’s a very complex process, but our clients, the world’s most sophisticated marketers, demand more. We truly believe the companies that win in the future will use AI to create and sustain more profitable relationships with consumers through actionable intelligence.”
“Despite massive investments in data and technology, marketers still struggle to personalize more than 50% of their customer interactions, and that number is a lot lower for personalizing journeys,” said Gerry Murray, Research Director, Enterprise Marketing Technology at IDC. “Personalization at scale is crucial to customer experience, loyalty, and lifetime value. As a result, we’re seeing an uptick in replacement of older martech solutions in favor of modern platforms with deeper engagement, intelligence, and data capabilities.”
“We chose Zeta based on their vision and commitment to stay ahead of the market. We are excited to be partnering with Zeta to redefine and deliver cutting-edge Generative AI capabilities that will elevate the way we engage clients and prospects. Together, we are building the AI-powered marketing technologies that will power the next generation of customer experiences,” said Sarah Sharp-Wangaard, VP of Marketing, Hibbett.
New and enhanced Zeta Marketing Platform solutions include:
Powering Enterprise Data Strategies with Connectivity, Efficiency, and Transparency With a CIO
Clean Room: Zeta Clean Room provides a secure environment for sharing data, allowing you to safely tap into the power of partner data to expand your reach.
Data Governance:New data governance controls such as enhanced metadata, intuitive data structuring, privacy safeguards, and advanced data normalization make it easier to nurture customer trust.
Unified Connectivity:A holistic view of all your brand’s inbound data and outbound channels. With this comprehensive visibility, you can monitor data flows in real-time, measure the performance of each source and destination, and optimize your overall data strategy.
Unmatched Intelligence and Generative AI That Provides Answers to Marketers’ Challenges
Release of Zeta Opportunity Engine (ZOE):ZOE enables marketers to ask questions and receive real-time solutions. ZOE also generates content across many topics including user onboarding, product support, and reporting.
Revenue Forecasting & Recommendations:Analyze vast amounts of data to forecast and identify revenue opportunities, visualize your campaign-related revenue and optimizations, and predict the potential impact of recommended actions.
Marketing Mix Models:Forecast your media spend, enabling you to make informed decisions with confidence. This suite of tools includes Scenario Explorer (simulates the results of a specific channel mix), Automated Media Mix (optimizes media spending for revenue, clicks, or conversions), and Margin Optimizer (determines the ideal channel mix for new spend increments.)
Customer Growth Intelligence App:Available via Snowflake’s Data Marketplace, event predictions help brands understand future trends on key metrics, such as conversions and site visits. Paired with signal data from Zeta’s Identity Graph, brands can proactively plan for predicted trends to optimize conversions and campaign outcomes.
Omnichannel Media Activation Within the ZMP, To Wrap Around Your Existing Technology
Media Activation Pro: Create personalized and continuous omnichannel media interactions.
Enable simplified, intelligence-backed media and programmatic capabilities that seamlessly integrate into the customer journey.
Monitor the performance of your programmatic campaigns in real time.
Connect the dots between media touchpoints and desired outcomes with media attribution.
Linear TV To Digital Attribution Optimization:Through Zeta’s partnerships with set-top box data providers, connect ad exposure data directly to your customer data, offline sales, or online web activity.
The presentation of the latest Zeta Marketing Platform roadmap and innovations and all other Zeta Live sessions can be viewed on-demand here. All new solutions can also be found in the latest installment of ZetaVation, a digital magazine featuring Zeta’s products, solutions, and feature announcements, which can be found here.
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Martech
PR Newswire | November 02, 2023
IFS, the global cloud enterprise software company, today announced that it has received the EMEA Independent Software Vendor (ISV) Partner of the Year Award from Boomi™, the intelligent connectivity and automation leader, at Boomi's 2023 EMEA Partner Summit.
A Boomi partner program member since February 2020, IFS has helped mutual customers optimize critical business processes to unlock the power of intelligent connectivity and automation.
IFS and Boomi have formed a strong partnership that provides businesses with a scalable, flexible, and intelligent platform. By combining their expertise, they offer IFS customers the ability to achieve greater efficiency, agility, and scalability from their investment.
Partnering with Boomi, IFS customers can build integrations faster, reducing development time by weeks or months. Boomi provides a unified, cloud-native platform that seamlessly connects IFS Cloud with other services and SaaS applications.
Christian Pedersen, Chief Product Officer, IFS, said,Boomi has been and continues to be a significant Global Technology Alliance for IFS, enabling us to deliver value to our customers. We prioritize our customers' freedom to select the best solutions that suit their needs. IFS Cloud seamlessly connects to Boomi's platform through open RESTful APIs, enabling customers to efficiently integrate best-of-breed applications and services.
Pedersen continued, "Our partnership with Boomi offers customers a variety of choices for complex data integration, resulting in faster time-to-value. We're honored to have been recognized as their Partner of the Year and look forward to continuing this mutually beneficial partnership."
EMEA Partner Award winners received recognition during the 2023 Boomi EMEA Partner Summit held on October 30, 2023, in Lisbon, Portugal, which brought together Boomi partners from across the region to learn, network, and share best practices.
"Our global partners offer a wide array of expertise, skills, resources, and technologies to ensure the success of our equally diverse customer base," said Dan McAllister, Senior Vice President of Global Alliances and Channels at Boomi. "As trusted advisers, strategic consultants, leaders, and innovators in IT and digital transformation, our partners solve problems and proactively implement Boomi's technology day in and day out. We're honored to recognize the work they accomplished this past year."
About IFS
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers-at the Moment of Service™. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of over 6,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 6,500+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com
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Customer Experience
Zeta Global | September 11, 2023
The IDC MarketScape evaluation assesses 14 active vendors in the domain of omnichannel marketing platforms tailored for B2C enterprises.
The Zeta Marketing Platform simplifies multi-vendor complexity, streamlining marketing for improved revenue performance.
The Zeta Marketing Platform unifies identity, intelligence, and activation to elevate consumer experiences and drive brand success across all channels, including emerging ones.
Zeta Global, the provider of AI-powered Marketing Cloud solutions, has announced its recognition as a leader in the IDC MarketScape for omni-channel-marketing platforms catering to B2C enterprises in 2023.
The Zeta Marketing Platform has garnered recognition for its ability to streamline the intricacies associated with multiple vendors in areas such as email service providers (ESP), customer data platforms (CDP), demand-side platforms (DSP), and omnichannel engagement. Zeta's comprehensive integration of technology, data, and services is a valuable resource for large-scale enterprises, enabling them to streamline their marketing efforts and enhance revenue performance.
Gerry Murray, Research Director at IDC's MarketScape for Enterprise Marketing Technology, acknowledged that the Zeta Marketing Platform's integrated technology, data, and services effectively simplify marketing across various areas, including email service providers (ESP), customer data platforms (CDP), demand-side platforms (DSP), and omnichannel engagement, ultimately driving improved revenue performance for enterprise organizations.
The IDC MarketScape report highlights several key strengths of the Zeta Marketing Platform (ZMP). Firstly, ZMP is meticulously designed to empower enterprises in acquiring, expanding, and retaining their customer base, offering a comprehensive suite of core products, add-on modules, and specialized services tailored to specific market opportunities and vertical segments. Secondly, Zeta stands out with one of the most extensive consumer and business-to-business datasets in the industry, boasting over 2.4 billion consumer IDs, including 750+ million deterministic data points, as well as valuable location, transaction, and intent signals. These data assets are sourced from one of the world's largest repositories of personally identifiable information (PII), positioning Zeta as a prominent presence in the market.
Zeta's strategy is to empower CMOs and their teams to make intelligence-based business decisions that deliver stronger results, said Christian Monberg, Chief Technology Officer and Head of Product at Zeta Global.
[Source: Business Wire]
Within the ZMP, marketers can harness intelligence that unlocks their capacity to construct, optimize, and activate marketing programs that accelerate growth and provide individualized consumer experiences across every channel. Recognition in this IDC MarketScape is appreciated and reinforces the continued investment in innovation while designing solutions for customers.
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