Vidyard

Google | February 10, 2020

Google plans to discontinue YouTube’s older desktop interface as of March 2020, nearly three years after introducing the new version. In August 2017, YouTube on desktop was overhauled with a material design-based interface. Until now, users still had the option to toggle back and forth between the old and new design. YouTube has introduced many new features in the past few years, all of which are not available on the older desktop version. That’s why Google has decided ...

CUSTOMER EXPERIENCE, CONTENT CREATION, CRM

Turntide Technologies | December 12, 2022

Turntide Technologies, developer of breakthrough electrification and sustainable operations technologies, today announced the launch of its new global channel partner program. The program enables value-added HVAC resellers (VARs) and energy services companies (ESCOs) to become important sustainability partners to their commercial real estate customers by providing technologies that reduce operational CO2 emissions and drive down energy costs As sustainability and ene...

Akio | February 14, 2020

Once upon a time, in the faraway land of CCaaS, Alex (the client) was enjoying goods and services offered by retailers and e-retailers across the country and beyond. He often needed to get in touch with the brands’ call centres, to talk to Nicola, Jack or Susan, who answered his requests by phone or e-mail… but their relationship was complicated… and with the rise of new communication channels – like chat or social networks – it was only likely to get worse. Alert...

MARKETING DATA

GoodFirms | October 29, 2021

In the modern world, digital marketing is trending and helping various businesses to discover new strategies in the marketing world. Utilizing the multiple channels available in digital marketing, marketers can promote and engage with the target audience. Moreover, implementing digital marketing tactics builds brand awareness, collects valuable insights about their customers, increases the retention rate, and much more. Many organizations and businesses are currently taking the as...