Poor Customer Service is Hurting Your Marketing ROI

None | April 26, 2016

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Jitbit, a help desk platform, has produced this infographic with statistics that clearly paint the picture the impact of poor customer service on a business. Companies continue to treat poor customer service as they did years ago… when customers used to only complain to the business or to a small circle of friends. But that’s not the reality of the world that we live in now.

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the7stars

We started life in 2005. Our reasons then were our reasons now. Fundamentally, we think that media is too important to be commoditised by big buying networks. We believe that advertisers deserve better accountability and complete transparency from their media partner, and we know that industry best work comes from industry best people, regardless of media budget. So we set a business goal to create a better place for people to work with a truly unique and progressive culture. An agency with a big difference – one that values long term relationships with both its clients and its people.

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Content marketing strategy: More than just content

Article | May 25, 2021

Content marketing now plays a key role for any brand and in any industry. However, at a time when users are constantly bombarded with information, creating valuable content is definitely the best strategy to differentiate your brand from competitors and at the same time, allows you to be more engaging. In this post, we’ll dig into the factors that make content marketing a winning approach. We’ll also take a look at how to choose the most suitable content for your target audience and at the most relevant content marketing trends for 2021. Before getting into the heart of the matter, however, it is necessary to give a brief definition of content marketing, identifying the objectives that can be achieved, and the fields where a content marketing strategy can be applied. Let’s get started!

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Why Should You Hire a Social Media Agency?

Article | August 17, 2020

Social media is engrained in our everyday lives so seamlessly it has simply become an extension of who we are and how we communicate with the world around us. The same goes for brands. However, when it comes to crafting that perfect tweet or LinkedIn post to promote and amplify your business goals, it’s easy to feel lost – this is where a social media marketing agency comes in.

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CONTENT EXPERIENCE IS THE FACE OF CONTENT MARKETING

Article | February 13, 2020

Content experience refers to the overall experience associated with assessment, engagement, consumption and responding towards a stream of various brand contents across different channels, platforms, and devices during the complete journey from prospects to customers. When content experience is done successfully, it delivers the highest possible extent of personalization, relevance, consistency, timeliness, and convenience. This is because; content experience focuses on the holistic approach.

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5 Reasons Why You Need Artificial Intelligence (AI) In Your Marketing Strategy

Article | April 13, 2020

How do you make the right choices, to reach the right audience through the right channels just the right time? Most importantly, how do you ensure your advertising budget is having the impact you need and earning the ROI your investment deserves? This is the challenge of the current Marketing process. Businesses use educated guesswork, publisher driven audience stats (often inaccurate and outdated) and intuition to plan how they’re going to communicate with their customer in the hope that the usual ads and content will work.

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Spotlight

the7stars

We started life in 2005. Our reasons then were our reasons now. Fundamentally, we think that media is too important to be commoditised by big buying networks. We believe that advertisers deserve better accountability and complete transparency from their media partner, and we know that industry best work comes from industry best people, regardless of media budget. So we set a business goal to create a better place for people to work with a truly unique and progressive culture. An agency with a big difference – one that values long term relationships with both its clients and its people.

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