Effective Content Strategy for Email Marketing

Sagar Srivastav | July 30, 2021

Content Strategy for Email Marketing
Content strategy is an integral part of email marketing. Without a content strategy, it isn't easy to run an effective and productive campaign. Creating a robust strategy provides the intended results and prevents in effective effort and unused financial resources. In addition, email marketing content is considered one of the best ways to reach many people and persuade them to buy your products or service. As a result, email marketing allows businesses to perform more effectively.

Email marketing is an inexpensive form of marketing that delivers high ROI. When your audience subscribes to your emails, they expect something valuable in their inbox. Therefore, the challenge of email marketing is to deliver precisely what they are looking for. Unfortunately, some marketers find it challenging to execute it as they don’t have effective email campaign strategies.

Your email marketing plan creates a unique experience for your customers. It helps in producing a cost-effective campaign and provides more value to your audience. It encourages your target audience to experience your products or services. Let’s understand the significance of content strategy for an email productively and concisely.


Why Is Email Management Important?

Content strategy for email helps brands to prepare and plan for reliable and cost-effective sources. It is the best way to connect with your target audience or customers and build a strong relationship with them. Approximately 54% of emails are viewed on a mobile device. You can experience higher conversion rates on mobile than any other medium by designing engaging and innovative emails. The best part of email marketing is that it is a two-way communication where you allow your customers to react to it. This communication helps create a solid content strategy for email and improves the quality of the same.

Marketers use email to drive the target audience to your website, pick up the phone and call, or any other call to action. Email helps track delivery rates, unsubscribe rates, bounce rates, and click-through rates which give you a better understanding of how your email campaign is performing. These metrics also allow making an effective content strategy for email.

Here are some vital statistics that show the importance of email marketing and a content strategy for the same.
  • 70% of marketers are actively investing in content marketing.
  • Approximately 78% of businesses have a team of one to three content experts.
  • 77% of companies say they have a content marketing strategy.
  • Email marketing has the highest return on investment for small businesses.
  • The number of global e-mail users is set to grow to 4.48 billion users in 2024.
  • 59% of B2B marketers prefer email for lead generation.
  • 40% of B2B marketers claim that email newsletters are an essential tactic in their content marketing strategy.
  • Email marketing is mainly used for lead generation (85%), sales (84%), lead nurturing (78%), and customer retention (74%).
  • 77% of B2B companies use an email marketing newsletter as part of their content marketing strategy, and 79% of B2B marketers find email to be the most successful channel for content distribution.
  • According to Radicati’s 2020 Email Statistics report, email is used by over 4 billion people — over half of the world’s population.


Create Productive Content Strategy for Your Email

With the help of your content strategy for email, you can keep your readers focused on your business. First, let’s understand what makes content strategy valuable and effective.


Establish Your Target Audience

Establishing your target audience helps you to create engaging and relevant content to fulfill their requirements. Therefore, you should keep your target audience at the center. Additionally, you need to keep your audience in mind while strategizing an email campaign.


Define Your Objective

Defining objectives is one of the essential parts of the content strategy, which makes your way easier to find out what is essential.


Create Engaging Content

Most marketers find it challenging to deliver quality content. Quality content consists of appropriate information, well-researched data, a systematic approach, and no grammatical mistakes.In addition, you need to create engaging content that persuades your readers to keep clicking.


Design for Mobile

It will help if you create a unique content strategy for email that suits mobile. Therefore, it is essential to create mobile-optimized content for your target audience. Try to use high contrast design, mobile-specific codes, and interactive layout.


Know Your Key Performance Indicator

You have to define your key performance indicators (KPI), which must be measurable and specific. This helps to know your growth in terms of revenue, sales, and traffic.


Final Thoughts

Planning appropriate content strategy for email is an unavoidable phenomenon. It needs time, patience, and consistent effort. Prominent businesses believe that an effective content strategy helps in converting the target audience into long-term customers.

An effective content strategy consists of the latest trends, innovative approach, sharing valuable and relevant information, etc. Implementing the above email marketing plan in an appropriate manner will make your efforts productive and meet innumerable business objectives.

Frequently Asked Questions


Why is content strategy important for email marketing?

Content strategy for email attracts the customers and improves your communication with them. It also helps to gain the highest return on investment. However, without a content strategy, it becomes challenging to influence your target audience.


What is the most effective email marketing strategy?

There are three things to be noted while creating an effective content strategy for email.
  • Building a solid relationship with your consumers by sharing relevant and personalized messages.
  • Keeping detailed information about your target audience and their requirements.
  • Define your key performance indicators.


How do content and email marketing work together?

You need quality content to run an effective and productive campaign. Without following content strategy, email marketing does not provide positive ROI.

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CHANNEL PARTNERSHIPS

How to Build a Channel Partner Program in 7 Steps

Article | April 6, 2022

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Your customer support personnel are key to creating an excellent customer experience for your new customers. How to Build a Channel Partner Program in 7 Steps Discover the Right Partners Arrive at a consensus with your stakeholders about expectations from a new partner. The partnership should be based on common business goals and brand culture. It should be based on mutual respect, shared vision, and values so customers have the best experience while interacting with your product. Your partner should complement your skills and alleviate your weaknesses. 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The best channel partner programs can create higher brand awareness and pave the way for success in new verticals. FAQ How can you motivate channel partners to increase revenue? By nurturing your channel partnerships, providing partners with technological support to sell your product, and remaining connected to your partners, you can motivate your partners to generate revenue for you by aggressively selling your product to the targeted customer base. What is a great example of a channel partner? A channel partner is a company or an individual that helps you sell products. Affiliates, resellers, tech alliance partners, and cloud service providers are some of the types of channel partners. How do channel partners make money? Channel partners make money through referral fees, pre-defined commissions, or by selling services like customer support, training, or consulting.

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CRM

How Can a CRM Strategy Enhance Your Business?

Article | March 10, 2022

In the B2B domain, relationship management plays a key role in business growth. As compared to B2C, B2B relationship management is complex. B2B sales cycles are longer, business is catered to key accounts, which are retained through regular contact, and there are multiple decision-makers who make purchase decisions. Seamless co-operation can happen only when a powerful tool like cloud-based CRM (Customer Relationship Management) software collects crucial data and assists the management strategy. 74% of respondents say that CRM solutions give them better access to customer data, which is crucial to offering personalized services to accounts. (Source: Resco) What is a B2B CRM Strategy? A Customer Relationship Management (CRM) strategy helps improve the conversion rate, retain customers better, and capture more leads. 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It can also categorize the customers into leads, sales, or opportunities. AI-based marketing automation is also possible using CRM. Allows Drip Campaigning Implementing drip campaigns to target a specific audience cluster with an interest in a niche product is easy because of the dynamic content that CRM provides. These drip campaigns are triggered by specific actions and send out emails to get in touch with the audience. They can be used to convert leads throughout the sales funnel. Enhances CX Through the data it collects, CRM provides insight into the issues and needs of the customers. This makes it easier for a customer service team to tackle issues that customers face. They don’t have to spend time or energy digging for information because they have all the data they need on their CRM dashboards. A quicker resolution time and higher customer satisfaction translate to an improved bottom line. Cross-department Data Accessibility CRM data can be accessed across departments that may not necessarily be in the same location. This kind of accessibility makes it easier for all departments to optimize their processes. Provides Business Insights Companies easily track business intelligence metrics that help them understand which campaigns are generating leads and how much time it takes to follow up with leads. They can also gauge salesperson performance, business KPIs (closed cases, average call time, average user rating), customer sales, and product sales, up-selling and cross-selling data. Aligns Core Teams All the teams that come into contact with customers are used to working in silos. That doesn't mean that CRM data won't help them. It can show them how to focus their goals and efforts on getting, nurturing, and converting leads, as well as giving customers a great experience. Creating an Effective CRM Strategy To create an effective CRM strategy, follow these steps: Identify your position in the market Know your product or service Define goals and vision Determine the ICP and target audience Map the customer’s journey Create a 360° CX experience Choose a good CRM software Sync everything with your CRM software Measure the performance of your strategy using KPIs British Airways’ Volume Requests Increased after Using CRM British Airways set a great example of a CRM strategy using Teradata CRM. Their volume requests increased by 150%. They automated campaigns and customer communications for their integrated warehouse through Teradata and saw amazing results. Conclusion The role of CRM is crucial in your business strategy. Adopting the best CRM strategy can bring you outstanding results and help you focus on your customers closely. FAQ Which companies offer CRM software solutions? Companies like Salesforce, Oracle, Zendesk, Microsoft, Hubspot, and Agile offer CRM software solutions. How can a CRM strategy help you scale your business? CRM can help you offer an enhanced customer experience, analyze customer behavior, bring your core performance teams together, and automate your marketing campaigns. How can you measure the success of your CRM strategy? Upsell rate, close rate, average value of deals, duration of sales cycle, and length of pipeline stages are some of the important KPIs to measure the success of your CRM strategy.

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CHANNEL PARTNERSHIPS

5 Tips to Boost Your Channel Partner Sales Strategy

Article | March 10, 2022

According to Forrester, 75% of the world’s commerce uses channel sales to generate revenue. What does this mean? Instead of preferring direct channel sales, where there is no intermediary, companies, or ‘vendors’ are trusting their partners to sell for them. Channel partner sales contribute to revenue and sales growth, adding to the company’s headcount and associated expenses. They are also enriching the customer experience. In a LinkedIn Live, Kori O'Brien, SVP Alliances & Channels at Salesforce, talked about how partner sales contribute to a great customer experience. “I really think it’s about segmenting the market and realizing how you get your best scale. And at the end of the day, it’s about what is going to make your customers more successful. You want them to have access to and experience of engaging with your product and brand successfully. I think if you can make sure that the partners you bring on board hit the profile you want and you segment your market effectively for productivity, I think there is a healthy balance between direct and indirect sales.” Are you planning on expanding into new markets, enhancing your customer experience, or creating a channel to scale your growth efficiently? If you are, then you must dive deep into channel partner sales, understand how to face the challenges they present, and make the most of a channel sales strategy. Understanding Channel Partner Sales One of the many ways to scale a business is to hire salespeople. However, hiring, training, and retaining salespeople is expensive and can even deplete the resources you can use to grow your business. Even with the best tools on the market, sales reps face limitations. A game-changing idea would be to set up a channel sales strategy. In a channel partner sales strategy, you use partners, including but not limited to affiliate partners, value-added partners, and resellers. Anybody who doesn’t work for you directly but sells your product is a channel partner. Examples of Channel Partner Sales Alliances: Partners that sell complementary products Affiliates: Websites that send customers to your site for a paid commission Dealers: Intermediaries between customers and manufacturers Distributors: Buyers who directly buy from you but market and sell to customers in their region Franchisees: Use your brand identity and business model to sell products and services Resellers or VARs: Purchase products to resell them, often adding features to enhance them Brokers and Agents: Arrange purchases in exchange for a pre-set commission Retailers: Sell products to consumers in small quantities Channel Partner Sales: Benefits, Challenges & Solutions Let us look at some benefits that channel partner sales can offer: Brand Awareness and Trust A well-known channel partner can help you create brand awareness and credibility in the market. Efficiency and Cost-effectiveness Channel partners can bring more revenue at a fraction of the cost of hiring new sales reps. Experimentation Space Experiment with new products, packages, customers, and marketing campaigns at low risk. Customer Experience Vendors help with customer success by giving service and support to customers on your behalf. So far, channel partner sales look promising for business growth, right? However, your channel partner’s sales ride may not be a smooth-sailing one. Let us look at some challenges this model presents and how you can tackle them without burning yourself out. Lack of Control Your partners represent your brand when they sell your product to end customers. However, you cannot control their interactions with customers. The only way to ensure that your partners give their best to achieve customer success is to provide an excellent partner experience for them. If you nurture your partnerships, give them time and effort, it will prompt your partners to offer the same support and effort for you. Unprecedented Conflicts When you use a combination of direct sales and partner channel sales, unexpected conflicts can arise between you and your partners. Your partners may feel like they are competing with your salespeople. To avoid such conflicts, proactively set guidelines around products you want to sell through your channel partners and those you wish to sell directly through your team. Zeroing-in on the Best Technology Finalizing a tech platform that best suits your partnership needs can be challenging because of the options available in the market, your partners’ expectations, budget constraints, and business goals. In this case, you can identify the areas that need special attention and leverage the tech resources you have to expand your functionality over time instead of making drastic changes immediately. Partners’ Changing Expectations Over time, your successful channel partners may ask you for better margins. It may be hard not to entertain such expectations if their numbers are good. Ensure you know the pricing structures you are comfortable working with from the get-go. Decide how frequently you need to revisit these structures. To minimize risk, recruit new partners instead of relying on a select few. Poor Performance of Partners Some of your partners may not live up to your expectations. Assessing metrics to know which ones are consistently underperforming is a smart way to figure out your next steps in time. Eliminate the partners who aren’t doing much for your sales channel. To improve results, you can also train your partners’ sales team. You may have to shell out for this solution, but it can be a good investment over time if appropriately executed. 5 Tips to Boost Your Channel Sales Strategy Here are five tips you can use to boost your channel sales strategy: Set Ground Rules and Expectations Definable sales expectations, which can be measured with KPIs, are crucial for the success of a channel sales strategy. Your partners should clearly understand your expected close rate or account growth expectations beforehand. In turn, you should also make sure that all your channel partners chase the goals they have set for themselves. Create checkpoints in your partnership journey to make sure everything is in order. Support your partners at every step and reward their good performances. Engage a Channel Partnership Management Platform Use the best partner relationship management (PRM) software in the market to track your partners’ performance. Robust PRM software may help you position your channel strategy better and drive your sales. Resources like webinars, training materials, and sales dashboards will keep your partners on their toes. Your PRM software should have the following features: Maintain an Open Communication Channel You should be in touch with your partners frequently. If the partners are not updated with the latest news surrounding your offerings and any other strategic announcements, they will not be able to benefit from them. You may also not hear much from them, missing out on issues that may fester if left unattended. Sending periodic emails, creating social media groups, conducting meetings, and participating in webinars can help you maintain an open communication channel with your partners. Stress on Training and Reinforcement Hone the skills of your channel partner managers and partner sales managers to help them perform optimally. 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Allbound PRM Helped Garland Technology Get a 33% Increase in Their Partner Referral Revenue Garland Technology, a network product and solutions enterprise, used Allbound’s PRM tool for channel sales management. With the help of the PRM tool, they automated training, marketing, and deal registrations and saw a 33% increase in their partner referral revenue. Their partner onboarding and training numbers also improved significantly. Conclusion With the help of these five tips, you can enhance your channel sales management. An effective channel sales strategy can increase your sales revenue, motivate you to scale your business in different markets and strengthen your channel partnership program. FAQ What are some examples of channel sales partners? Some examples of channel sales partners are distributors, consultants, alliances, affiliates, resellers, franchisees, and dealers. How can you avoid conflicts with your channel sales partners? To avoid conflicts with your channel partners, set clear boundaries on customer targeting, define the products you are going to sell indirectly, and offer lucrative incentives to partners. Also, keep an open communication channel, and decide on the customer segments that your partners shouldn’t target. What are some of the popular PRM tools? Some popular PRM tools are PartnerStack, Impact Partnership Cloud, Salesforce PRM, Allbound PRM, and Impartner PRM.

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CHANNEL PARTNERSHIPS

Words of Wisdom: 5 Inspiring Quotes from Women Leaders

Article | March 8, 2022

“It is within everyone’s grasp to be a CEO.” – Martha Stewart, Founder, CEO, Martha Stewart Living OmniMedia From the 1970s to the present day, women haven’t stopped dreaming about and chasing the goal of successful entrepreneurship, building healthy communities, and uplifting other women in their pursuit of excellence. Women who are not afraid to take on challenges, vow to break stereotypes, have an exemplary sense of duty, and have the ambition to reach new heights, make femininity a force to be reckoned with. On International Women’s Day 2022, we are celebrating inspiring women who have made a difference in their industry. Take a minute to read through the conversations we’ve had with them. Know Your Most Powerful Asset “Your most powerful audience is your employees. They are your greatest point of social proof.”- Kate Bradley Chernis, Founder and CEO at Lately What You Should Focus On “Rather than focusing on strategy, planning and creativity, many marketers instead spend the majority of their time cleaning and analyzing data.” – Yogeeta Chainani, Co-Founder and CPO at Swaarm There Is No End to Learning “Be a sponge and listen as much as you can. Go to those optional meetings. The more you learn and are exposed to early on, the better.”- Elizabeth Irvine, VP of Marketing at MarketMuse Time Management Is the Key to Success “Plenty of people never thought they would end up where they did, but almost all of them had discipline, rigor, and a deep learning mentality. Be flexible with your goals but really clear on how you spend your day/week/life.” – Kady S, SVP Global Head of Marketing at Klaviyo Carve Your Niche “If you have a topic you know no one else is talking about and that’s important to your clients, put your focus there.” - Amanda Sexton, Founder at FocusWorks Marketing

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