Building brand loyalty in a cross-channel world

You’ve worked hard to win your customers’ business, but after the initial transaction, how do you ensure that they keep coming back and become loyal brand advocates? As ways in which brands can connect and engage with customers grow, so too do customer expectations. It is no longer enough to simply offer customers a loyalty program that consists solely of rewards based on transactional points. 

Spotlight

Blue Fountain Media

From day one, Blue Fountain Media’s mission has been to create websites and digital solutions that help grow businesses online. Inspired by innovation and driven to make our clients better, we turn digital ideas into success stories. With our razor-sharp strategy and cutting-edge designs, we deliver customized and measurable solutions that perform. Our clients consistently see increased traffic, enhanced brand loyalty, and new leads thanks to our work. We have worked with businesses ranging from startups to Fortune 1000 companies including, AOL, Disney, and AT&T.

OTHER WHITEPAPERS
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Boost Partner Program Participation & Effectiveness By Implementing Behavior-Based Channel Programs

whitePaper | February 23, 2021

Successful channel leaders have always understood that maintaining channel loyalty depends on the value they help their partners capture. As the measurement of “value” for many partners shifts from quarterly revenue results to longer-lasting and more profitable client relationships, channel programs need to identify, communicate, enable and incentivize activities that help partners win business and extend customer lifecycles. This challenge to participate is compounded by the rapidly changing B2B buyer’s journey. It’s increasingly important for vendors to adapt and evolve while helping partner teams do the same.

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Personal Branding Guide for Freelancers

whitePaper | July 2, 2020

As a freelancer, you run a business where you are the face of your brand. Companies hire you for your skills, expertise and knowledge. Your personal brand paints a picture of who you are and acts as the first impression for those looking to hire you, often before you even have a chance to interact with them yourself. In today’s digital age, personal branding is more important than ever.

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The Post-Cookie Marketing Playbook

whitePaper | September 28, 2021

The death of the cookie means only brands with access to authenticated first-party data will be set up to succeed in the future. The choice is clear: Be forced to rely on expensive walled gardens or move up the customer data maturity curve to thrive in a privacy-first world. Start by understanding where you fall on the customer data maturity spectrum and what your next steps are for developing an effective first-party data strategy based on your unique business needs.

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The impact of influencers on advertising and consumer protection in the Single Market

whitePaper | September 21, 2022

Influencer marketing as part of the advertising industry has grown significantly in recent years, becoming one of the most popular and effective forms of online advertising. The fastgrowing market of influencers comes with potential risks for consumers and creates several challenges for regulators. T

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Channel Market Guide 2022

whitePaper | July 31, 2022

Hybrid working has been dominating the channel mindshare this year as businesses start to look at the technology they need on a long term basis. Hybrid working is not merely enabling employees to work remotely, it is a completely integrated approach to how businesses operate in the office, at home, and everything inbetween. The new phase of Hybrid Work, or Hybrid Work 2.0, will be about personalising technology to suit the business or vertical. This could be a fantastic opportunity for partners as businesses look for sector-specific knowledge and digital transformation specialisms.

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VMware Partner Marketing Catalog

whitePaper | September 6, 2022

Use the campaign guide and blueprint to plan and run a successful campaign leveraging VMware partner marketing materials and programs as well as your own content. Campaign materials indicated below can be executed via Partner Demand Center or your own marketing platform.

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Spotlight

Blue Fountain Media

From day one, Blue Fountain Media’s mission has been to create websites and digital solutions that help grow businesses online. Inspired by innovation and driven to make our clients better, we turn digital ideas into success stories. With our razor-sharp strategy and cutting-edge designs, we deliver customized and measurable solutions that perform. Our clients consistently see increased traffic, enhanced brand loyalty, and new leads thanks to our work. We have worked with businesses ranging from startups to Fortune 1000 companies including, AOL, Disney, and AT&T.

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