Since we opened for business in 1979, we have been exploring new and powerful ways to help our clients engage with their customers at every stage of their relationship. To find that customer, get close and stay there. Today, we work with some of Australia and New Zealand’s largest and most trusted brands, helping them get close enough to intimately understand their customers. Our insight-driven solutions have helped clients drive double-digit growth, save millions from their bottom line, and surpass industry average performance by up to 20% whilst simultaneously transforming the customer experience. Salmat is trusted to manage some of the most critical points of interaction between our clients and their customers. Those moments of truth when people decide what and where to buy, and to which brand they give their loyalty. Every year we manage over six billion customer interactions across multiple channels. But most importantly, by partnering with our clients in the moments that matter most, we truly help them get closer to their customers.

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RESTRUCTURE TAKES ITS TOLL ON SALMAT AS REVENUE DROPS $47M

Salmat | October 01, 2016

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The review of its products and services portfolio launched last year saw the company drop a number of services it saw as either underperforming or non-strategic, with the direct impact of the restructure costing Salmat $38m during the 2016 financial year. Salmat reported revenue of $450.8m, down from $498.1m in 2015, with the net loss after tax amounting to $6m – a 93% improvement on the loss of $98m in 2015. It also reported underlying earnings before interes...

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SALMAT CMO SARAH PIKE RESURFACES AT MASTERCARD

Salmat | July 27, 2016

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B&T understands that Pike kicked off her new Sydney-based gig in July, as she brings over 20 years’ experience in the digital, technology, telco, media & retail sectors to the company.During her time at Salmat, which began in April 2015, Pike’s experience in building brands played a critical role in driving the creation of a clear framework for innovation in products and services, as well as driving all marketing activity across the company. Prior to this, Pike worked ...

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LINKEDIN BRINGS 3 NEW FEATURES TO LINKEDIN PAGES VIA

LinkedIn | January 16, 2020

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LinkedIn pages are gaining three new features designed to facilitate more community engagement and form stronger relationships with followers. According to LinkedIn, there are now more than 50 million organizations around the world utilizing pages to connect with customers, prospects, and employees. To assist these organizations, LinkedIn rolls out regular updates every quarter. With this quarter’s update, new features include invite to follow, LinkedIn Live integration, and new posting op...

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FACEBOOK AND ITS MONSTROUS POLICIES TOWARDS MODERATORS ARE FORCING THEM TO LODGE A CASE AGAINST THE SOCIAL NETWORK

Facebook | January 15, 2020

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Facebook has thousands of moderators all around the world along with their algorithms that work day and night to identify false and traumatizing content on Facebook. While signing to be a moderator, the person must know the job involves viewing traumatic posts all day, not to mention, the frequency of the posts varies from country to country. Zaicev, a former Facebook moderator, recently told VICE that Facebook is failing to provide moderators adequate support and incentives that they deserved. ...

Read More
news image

RESTRUCTURE TAKES ITS TOLL ON SALMAT AS REVENUE DROPS $47M

Salmat | October 01, 2016

The review of its products and services portfolio launched last year saw the company drop a number of services it saw as either underperforming or non-strategic, with the direct impact of the restructure costing Salmat $38m during the 2016 financial year. Salmat reported revenue of $450.8m, down from $498.1m in 2015, with the net loss after tax amounting to $6m – a 93% improvement on the loss of $98m in 2015. It also reported underlying earnings before interes...

Read More
news image

SALMAT CMO SARAH PIKE RESURFACES AT MASTERCARD

Salmat | July 27, 2016

B&T understands that Pike kicked off her new Sydney-based gig in July, as she brings over 20 years’ experience in the digital, technology, telco, media & retail sectors to the company.During her time at Salmat, which began in April 2015, Pike’s experience in building brands played a critical role in driving the creation of a clear framework for innovation in products and services, as well as driving all marketing activity across the company. Prior to this, Pike worked ...

Read More
news image

LINKEDIN BRINGS 3 NEW FEATURES TO LINKEDIN PAGES VIA

LinkedIn | January 16, 2020

LinkedIn pages are gaining three new features designed to facilitate more community engagement and form stronger relationships with followers. According to LinkedIn, there are now more than 50 million organizations around the world utilizing pages to connect with customers, prospects, and employees. To assist these organizations, LinkedIn rolls out regular updates every quarter. With this quarter’s update, new features include invite to follow, LinkedIn Live integration, and new posting op...

Read More
news image

FACEBOOK AND ITS MONSTROUS POLICIES TOWARDS MODERATORS ARE FORCING THEM TO LODGE A CASE AGAINST THE SOCIAL NETWORK

Facebook | January 15, 2020

Facebook has thousands of moderators all around the world along with their algorithms that work day and night to identify false and traumatizing content on Facebook. While signing to be a moderator, the person must know the job involves viewing traumatic posts all day, not to mention, the frequency of the posts varies from country to country. Zaicev, a former Facebook moderator, recently told VICE that Facebook is failing to provide moderators adequate support and incentives that they deserved. ...

Read More

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C-Suite On Deck

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Feature market insights and perspectives from top C-Level executives, elite technology influencers and thought leaders from your company here. This signature initiative has garnered immense support...

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