The Evolution of Luxury Retail
The modern luxury experience relies heavily on the two-way connection between brands and their customers.
AMIRI, an LA-based luxury designer, was founded in 2014, and has quickly gained global popularity with retail locations in fashion-hotspots around the world. Their success can be widely attributed to the way they leverage in-store technology to create highly personal and immersive experiences for their customers.
In this Retail Masterclass, AMIRI’s former Director of Stores, Kevin Van Leeuwen, discusses the evolving landscape of luxury retail and the important role the in-store experience plays in connecting with your customers.
The 8 things you’ll learn are:
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The power of storytelling in luxury retail
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What makes a luxury store experience
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The importance of physical stores
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The role of an associate in a store’s success
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The difference between brick-and-mortar and online
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How to use technology to scale
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What luxury looks like in the modern world
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How to stay connected to your customers as retail evolves
Speaker :
Kevin Van Leeuwen, Director of Stores, AMIRI