Barbarian

Omni Channel Marketing

Forethought | March 16, 2022

Forethought, the human-centered AI platform, today announced that Solve – its sophisticated conversational AI agent that automatically answers common customer questions – has integrated with Zendesk Inc.’s Sunshine Conversations to help support teams deliver a seamless customer experience across any channel. Zendesk’s Sunshine Conversations API gives users access to the richest features across the broadest set of messaging channels, allowing organizations t...

Merkle | August 04, 2020

Merkle, a leading technology-enabled, data-driven performance marketing agency, has launched the first edition of its Consumer Experience Sentiment Report. Within this report, Merkle reveals how consumers feel about the personal experiences brands are delivering and how their feelings and expectations of brands are changing over time. Merkle surveyed more than 1,000 US respondents over the age of 18 in July 2020, amidst a global pandemic, widespread social unrest, and economic uncertainty. Given...

Channel Partnerships

Alchemer | September 29, 2022

Alchemer – a global leader in Customer Experience (CX) and enterprise feedback technology – announced today the launch of its expanded Partner Program. The program provides SaaS vendors and market research firms with new revenue streams, differentiated offerings, and additional features and functionality for their products and services. Traditional resellers can also leverage the Partner Program by adding Alchemer’s software to their portfolios. Only Alchemer off...

Search Engine Optimization

Zib Digital | November 18, 2021

According to the leading digital marketing agency Sydney-wide, Zib Digital, over the past decade, the digital marketing space has expanded significantly. Now, most consumers turn to search engines to find the products and services they need, which is why businesses who aren't utilising a solid SEO strategy risk missing a huge growth opportunity. As Zib Digital explains, optimisation leads to more visibility which will ultimately enable a business to grow. Not only will a solid...