Netformx announced that Taleka, Ltd. had become its channel partner. Netformx is a leader in automation tools for Cisco partner operations and incentive optimization for solution providers and distributors. Taleka will help customers of Cisco Collaboration software through technology to solve their problems.
Taleka has an experienced team that handles processes to help Cisco Partners pre and post-certification to drive revenues through lifecycle selling, LCI incentives, and delivery. It is also helping the partners to scale their customer success practices.
Through the partnership, Taleka will leverage Netformx LifecycleXpert application globally to maximize LCI rewards. LifecycleXpert is powered by ChannelXpert. It analyses, manages, and prioritizes Cisco LCI opportunities so that LCI management is streamlined and there is an increase in reward payouts. It also determines where to act on plans and activities, the needs to meet milestones and due dates and track payments.
“We are absolutely delighted to be partnering with Netformx, offering a holistic approach to customer experience, and delivering real value to our shared customers and partners. Our people and process focus, combined with the Netformx LifecycleXpert application removes the pain for partners, and allows them to focus on what they do well - delivering great experiences and helping customers achieve outcomes.”
−Tracey Kingston, Managing Director at Taleka
“Taleka has a proven track record of delivering value through the Cisco Customer Success Program. Taleka’s customers see them as trusted advisors to deliver value and meet LCI requirements. We are delighted to be part of Taleka’s ecosystem of best-in-class technology partners by providing the tools needed to streamline LCI program management.” − Mark Bickerstaffe, General Manager of Netformx (An Orchestra Group Company)
Netformx Application Suite offers automation and insights to ease the complex process of providing end-customers with future-ready IT solutions that can help increase profitability for Cisco partners and solution providers to increase rewards and rebates. The result is a better customer experience right from presales to renewal with consolidated vendor and distributor data that is combined with applied logic so that users have the right data at the right time. They can use this data to deliver value to customers throughout their digital transformation journey.