Channel Partnerships

AvePoint Channel Leader Jason Beal Exits, Replaced by Longtime Tech Data Exec

Jason Beal
Jason Beal, AvePoint‘s first-ever channel chief, has quietly exited the company. The software provider on Wednesday said it’s hiring Heather Murray to replace him, with the title of chief channel officer.

Murray is expected to expand AvePoint’s relationships with partners, including MSPs, solution providers and systems integrators, according to the announcement. Murray joined AvePoint after nearly 25 years at TD Synnex (Tech Data before last year’s merger with Synnex).

In her most recent role at Synnex, Murray was VP of vendor marketing. Murray announced her move to AvePoint on LinkedIn: “We will grow the channel business to new heights,” she noted. AvePoint declined to make her available to discuss the move.

Besides adding more channel partners, AvePoint said Murray would expand its distribution networks and cloud marketplace. In addition to Murray, AvePoint said it hired Angela Choo as VP of Channel, Asia. Choo joined AvePoint from BitTitan, where she managed strategic partnerships.

“Elevating our indirect sales business and prioritizing it across our entire company is one of our key areas of growth,” said AvePoint founder and CEO Tianyi Jiang.

“Elevating our indirect sales business and prioritizing it across our entire company is one of our key areas of growth,” said AvePoint founder and CEO Tianyi Jiang. “And with Heather and Angela’s leadership, we will continue to invest in a world-class channel program.”

According to a company spokesman, Murray’s predecessor, Beal, left AvePoint in late June and said he is pursuing other opportunities. Beal declined to discuss his departure at this time. AvePoint tapped Beal in late 2020 to build a channel program as the company prepared for its IPO last year. Until last year, AvePoint primarily sold its data protection, governance and cloud migration software direct to enterprise customers.

Built from Scratch

Looking to expand its addressable market, Beal said he built AvePoint’s channel program from scratch. He had the background, having helped launch Ingram Micro Cloud over a decade ago. Before joining AvePoint, Beal was a senior channel executive at Palo Alto Networks.

He quickly ramped up AvePoint’s partner program, which went live last summer. AvePoint launched the program with roughly 1,800 partners last summer and added about 1,000 in the previous 12 months.

During the recent Channel Partners Conference and Expo in Las Vegas, Beal discussed the program’s progress.

“Three-quarters are active MSPs, meaning that they have active seats under management projects, but they’re doing backup, migration and data governance,” he said at the time.

Beal said the goal was to add another 1,000 partners this year. AvePoint now says it has 3,500 partners, over 100 distributors, and cloud marketplaces.

During AvePoint’s 2021 fiscal year, ended Dec. 31, SaaS revenues of $85.6 million grew 65% year-over-year, Beal noted. Total annual recurring revenues of $159.2 million increased 34% year-over-year.

Beal was one of Channel Futures’ 50 Channel Influencers for 2022, having “arrived at AvePoint with a sense of urgency.” Besides building the partner program from scratch, Beal helped expand AvePoint’s presence beyond its historical focus on the Microsoft ecosystem. AvePoint aligned with the Google Workplace and Salesforce partner base.

One of Beal’s initiatives before departing was to build up a certification program for AvePoint partners. The company on Wednesday officially launched its Certified AvePoint Professional Services (CAPS) program. AvePoint said CAPS expands on its new AvePoint Certification Program. So far, 1,100 partners are certified after completing more than 3,000 hours of training.

Cloud Platform Enhancements

The channel management change comes just one day after AvePoint said it had enhanced its cloud platform. AvePoint improved the SaaS application resilience and security of its platform. Among the additions to the platform are expanded Microsoft Azure workload backup capabilities for MSPs through its Elements portal. It gives MSPs multitenant management.

AvePoint also introduced additional Salesforce backup functionality, such as ensuring sandbox data is updated with accurate and anonymized data. AvePoint said the release also offers compliance risk reports and incident auditing for Microsoft 365, among other enhancements.

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HiddenLayer Launches Channel Partner Program to Secure AI and MLOps Lifecycle

PR Newswire | January 25, 2024

HiddenLayer, the leading security provider for artificial intelligence (AI) models and assets, today announced a new partner program to empower enterprises with complete AI protection including rapid threat detection and security across the entire MLOps lifecycle. "Our Channel Partner Program is designed to drive innovation by allowing partners to introduce security for AI to their customers, helping to educate more businesses about a new threat landscape," said Rebecca Cahak, Head of Channel, HiddenLayer. "By leveraging this new offering, partners will ensure margin and deal protection, leverage incentives, access flexible and easy-to-use training tools, demo environments, and proof of value tools to drive success." The Channel Partner Program allows partners to seamlessly onboard while providing predictable, transparent pricing and flexible licensing models, and a first-of-its-kind unobtrusive, automated, scalable Artificial Intelligence Security (AISec) Platform. Partners will be able to educate customers on a new threat landscape and provide the solutions they need to protect their AI, and competitive edge, build stronger relationships, and establish their team as AI leaders for their customers. "The HiddenLayer line of products is an important component in our AI security service offerings," said Matt Keating, Head of AI Security at Booz Allen Hamilton. "We are excited to continue to strengthen our strategic partnership with the HiddenLayer team, furthering our ability for joint strategy and co-solutioning." HiddenLayer aims to optimize its current partner network, enhancing it through streamlined support and collaborative offerings. There will be three tiers for the program, Covert, Concealed, and Clandestine, so customers can work together with HiddenLayer to achieve the best-shared outcome. Each tier includes pricing discounts, free online training for sales, and technical enablement and security for AI marketing partnerships. Concealed includes free on-site training and performance incentive programs for extra financial success. Clandestine includes everything previously mentioned, with the addition of account mapping, executive security research briefings, and more. "By joining HiddenLayer's partner program, we're enabling customers to safeguard against constantly evolving cybersecurity risks," said Rick Echevarria, Vice President and General Manager, Intel Security Center of Excellence. "We are now able to provide a scalable security solution for AI and help more businesses foster the acceleration of safer AI adoption." Additionally, HiddenLayer recently announced that CRN®, a brand of The Channel Company, named HiddenLayer to its 2023 Stellar Startups list. This annual list, previously known as CRN Emerging Vendors, recognizes fast-rising technology manufacturers committed to delivering leading-edge solutions that propel innovation and growth in the IT channel. Learn more about HiddenLayer's Channel Partner Program here. About HiddenLayer HiddenLayer, a Gartner-recognized AI Application Security company, helps enterprises safeguard the machine learning models behind their most important products with a comprehensive security platform. Only HiddenLayer offers turnkey security for AI that does not add unnecessary complexity to models and does not require access to raw data and algorithms. Founded in March of 2022 by experienced security and ML professionals, HiddenLayer is based in Austin, Texas. For additional information, including product updates and the latest research reports, visit www.hiddenlayer.com.

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Channel Partnerships

ServiceNow Unveils Next Wave of Partner Program Transformation with New Specializations

Business Wire | January 24, 2024

ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today unveiled the next wave of partner program transformation with new Specializations. As part of the revamped ServiceNow partner program announced in January 2023, the recently developed Partner Specializations are the next step in the partner program evolution for partners to unlock new revenue opportunities and earn a range of benefits to further grow their practice. Announced today at ServiceNow Partner Kickoff in Las Vegas, partners can obtain three Specializations which include Service Operations, Serve the Customer, and Power the Employee. ServiceNow is on a path to significantly increase the percentage of net new revenue sourced by partners in the coming years by supporting partners who build the ServiceNow platform into the core of their business models. Partners can acquire the new Specializations by showcasing a combination of product and sales expertise through customer wins and a go-to-market strategy. The new Partner Specializations showcase partners’ unique strengths in the market and encourage innovative ways to continue to grow their ServiceNow practice. “Last year at this time, we made a massive commitment to our partner community by completely transforming our partner program to ensure that partners are front and center in everything we do as a company,” said Erica Volini, senior vice president, global partnerships at ServiceNow. “With the launch of Specializations, our customers can easily identify partners with the best experience and expertise they need to help solve some of their biggest digital transformation challenges.” Obtaining a Specialization will help partners in three critical areas: Differentiate among the ecosystem:Partners will receive badging that will appear across their ServiceNow profiles with increased visibility on the ServiceNow Partner Finder. Prospective customers will also be able to search partner experts in Partner Finder based on the current Specializations. Unlock new revenue opportunities:Each Specialization addresses a pressing customer need that presents a large, untapped market opportunity and high year-over-year growth. Earn benefits to grow ServiceNow practices:ServiceNow will offer additional benefits for partners to build and grow their business through invitation to the ServiceNow Partner Advisory Council to ensure their needs and counsel are being addressed across the broader ServiceNow ecosystem. Qualifying partners will also have access to ServiceNow co-marketing programs and the ServiceNow Partner Development Fund announced last January. The program is launching with three Specializations, Service Operations, Serve the Customer and Power the Employee, that present large market opportunities with high year-over-year growth and a large total addressable market (TAM). All Specializations can be obtained at the regional and global level as well as two levels of achievement for further differentiation. Additional Partner Specializations are expected to be launched in 2024. The three Partner Specializations are expected to be available for partners to obtain starting in ServiceNow’s second quarter of 2024. Many partners have already expressed their feedback on the importance of the ServiceNow Partner Specializations including: Jason Rosenfeld, Senior Vice President at Cask: “ServiceNow’s new Partner Specializations offer an opportunity for Cask to showcase our unique consulting expertise and change management solutions to drive digital transformation across enterprises. Program updates like subsequent badging and product line achievements provide greater reach and visibility with organizations looking for the best partner to meet their specific needs. We believe Specializations and the partner finder are a winning combo for connecting customers with the right support and implementations.” Michael Lombardo, Chief Executive Officer at GlideFast Consulting: “We’re thrilled about the new designations to ServiceNow’s Partner Program. With new Partner Specializations, we can continue expanding our technical consulting services and delivering deep ServiceNow expertise to new markets. We look forward to helping customers find value in the Now Platform.” Michael Vadini, Chief Executive Officer at Infocenter:“Today, organizations are looking for a collaborative partner for support with the adoption and scale of new technologies. ServiceNow’s new Partner Specializations will help Infocenter build industry-specific solutions and accelerate technology for customers and their businesses more quickly. We are excited about the enhanced benefits offered by ServiceNow and the continued focus on partners.” Jon Reynolds, Senior VP Global Alliances & Corp Development at Thirdera, a Cognizant Company:“As our company looks to further expand our work across different industries, we’re focused on differentiating our services and ServiceNow platform expertise. ServiceNow's comprehensive Partner Program provides valued guidance and incentives to improve how we advise, implement and optimize technology for businesses worldwide. ServiceNow sets a standard for what it means to be an innovative partner.” ServiceNow is also launching a brand-new partner channel on LinkedIn. Join the new social community for the latest ServiceNow partner news here. For more information on the ServiceNow Partner Specializations visit here. About ServiceNow ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow™. For more information, visit: www.servicenow.com.

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