TOPdesk Sees 300% Increase in Sales Inquiries with ON24 Platform

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TOPdesk is an award-winning SaaS service management platform that helps organizations provide high-quality customer service to more than 10 million active users. The company offers a single-source solution for enterprise, IT and facility management, resulting in happier customers and easier collaboration across teams.

With customer care topping its own priority list, TOPdesk began producing live and on-demand webinars to educate customers about its products and keep them informed about current industry trends.

When their webinar creation tool started to feel outdated, the TOPdesk team turned to ON24 for its more advanced data collection and engagement options. As TOPdesk’s needs became more complex, it began searching for a webinar solution that could provide a memorable audience experience and allow TOPdesk’s marketing team to be creative with their content creation.

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