Q&A with David Spark, Content Marketer and Producer, Managing Editor at Spark Media Solutions

MEDIA 7 | November 7, 2019

David Spark, Content Marketer and Producer, Managing Editor at Spark Media Solutions is a veteran tech journalist and founder of Spark Media Solutions. He’s been the creative director, producer, voice, and face of many content marketing campaigns for a number of Fortune 1000 B2B tech companies.

MEDIA 7: What part of your background, personality, experience, or skill set makes you a particularly effective content marketing professional?
DAVID SPARK:

• Veteran technology journalist (worked across all media)
• Former advertising exec
• Former standup comedian and comedy writer

M7: What inspires you to come up with new ideas for blog posts, campaigns, tech, and media podcasts?
DS:
Inspiration is dependent on the project, the output, and the medium. But in general, I’m inspired by finding a topic/question that the audience will eagerly want to answer. Two of our most popular examples:

CISO Series – This is a media channel we started in October 2018 that we tout as couples counseling for security practitioners and vendors. We have such a passionate audience that they’re submitting a steady flow of questions, commentary, and games for our two podcasts. The CISO Series has provided the forum for our audience to be inspired.

“Man on the street” videos – It’s our most popular video format. We’ve produced close to 200 of these and my goal with these videos is to come up with a question where the first reaction is to laugh and then an eagerness about responding. It could be a challenge question (e.g., “What would happen if you left your mobile phone at home for an entire day?”, or something completely inappropriate for the environment (e.g., asking “What’s Your Password?” at a security conference).


"This whole attitude of “let’s try it with one and see how it works out” is a failed strategy out of the gate."

M7: What’s the biggest change you’ve seen in the content marketing space since you first started in Chicago as a comedy writer for The Second City? 
DS:
 Not related to comedy, but the biggest change I’ve seen in content marketing was that the work moved in house. We started business in 2007 and most of my sales pitches were trying to explain the value of content marketing which at the time I referred to as brand journalism. By 2012 all of our current and past clients finally got it and stopped outsourcing the majority of their content marketing efforts. That forced us in 2013 to change our business model to specialize in certain industry sectors and be more product-focused. People now hire us because they want our style of production and access to our industry connections specifically in B2B tech and cybersecurity.

M7: As a Content Marketer & Managing Editor at Spark Media Solutions, how much content are you personally creating versus managing?
DS:
 I’m doing the majority of it, but I bring in audio editors, designers, video editors, and now I have a sponsored segment producer for the CISO Series. I’m constantly pitched, but no one ever actually pitches in our style. I reject all offers for guest posts. I’m extremely protective of my brand.


"The only way you create great content is you have to make a lot of bad content first."

M7: What are the most valuable lessons you’ve learned about content creation/management over the last few years?
DS: 
The only way you create great content is you have to make a lot of bad content first. Nobody is amazing out of the gate. This is especially true about video production. For those getting into video, I highly recommend producing home movies first. The reason is those first videos will be awful, but your audience (your family) will love the videos no matter how bad they are.

M7: Could you tell us more about your book, “Three Feet from Seven Figures: One-on-One Engagement Techniques to Qualify More Leads at Trade Shows”?
DS:
A huge majority of the work we do is at trade shows where we see a lot of behavior that is far from optimal.
At big trade shows, companies are dropping six to seven figures to have a presence at the conference. The cost per hour to be on the floor is extraordinary. So much is spent on booth production, travel, and staffing, but it appears nothing is spent on training people on how to actually behave at a trade show. It pains me when I see booth staffers staring at their phones, turning their back to the floor, or getting in huddles and talking with fellow coworkers. All these behaviors scream, “We don’t want to talk with you, potential customer who is walking past us just three feet away.”
The book offers techniques on how to engage with random people as they walk by your booth and quickly qualify or disqualify them.
The engagement techniques from the book became very popular, so we built upon them and made them usable by anyone in a training program we created called “Business Networking Pickup Lines”.


"In the entire history of media, with the exception of feature movies, no media brand becomes successful with one magazine issue, one radio show, one article, or one of anything."

M7: How has Spark Media Solutions been experimenting with new approaches/content formats/platforms? Are there any campaigns/programs you can give as examples?
DS:
Our survival is based on coming up with different media products and one of our core philosophies is “single effort/many units of content.” So if we’re hired to produce one video we’ll pitch more assets such as let’s turn it into highlights clips, transcripts, memes, photos, and more.
Here’s a good case study we did on a product we created called “Crowd-tooned”.
And here’s one of our most popular articles that speaks to our most popular production model: “21 Tips for Producing Funny ‘Man on the Street’ Videos”.

M7: What are the biggest mistakes you see new content marketers making consistently?
DS:
 Thinking you can be successful with one of anything. This whole attitude of “let’s try it with one and see how it works out” is a failed strategy out of the gate. In the entire history of media, with the exception of feature movies, no media brand becomes successful with one magazine issue, one radio show, one article, or one of anything. Why does a company that has no media experience whatsoever think they’re actually going to pull off what’s never happened in the history of media ever?


ABOUT SPARK MEDIA SOLUTIONS

Spark Media Solutions is a B2B content marketing agency for the tech industry. Content marketers that have perfected the model of building influencer relations through content. When dedicated to building an editorial voice, our clients have become the leading corporate media brand for their industry. We've worked with companies such as HP, IBM, Oracle, Microsoft, Juniper Networks, Symantec, Indycar, LinkedIn, Citrix, IDG, Dice, and many more. Our most popular service is live event reporting and production.

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Sinch and Zapier expand partnership to deliver the widest range of messaging to businesses - seamlessly

Sinch, Zapier | September 23, 2022

New integration enables Zapier customers to connect existing business apps and processes to messaging channels with Sinch’s Conversation API STOCKHOLM, Sweden, and INDIA – September 22, 2022 – Sinch, a global leader in cloud communications and mobile customer engagement, today announced its latest integration with Zapier, an automation platform, to bring the widest range of messaging channels to the 5000+ business apps that Zapier supports through Sinch’s Conversation API (https://zapier.com/apps/sinch/integrations). Small and medium-sized businesses already use Sinch's MessageMedia, SimpleTexting, and ClickSend products to send SMS messages. The extended integration increases the scope for businesses of all sizes to send messages via messaging channels like WhatsApp, Telegram, or Facebook Messenger. Sinch’s Conversation API enables businesses to build, enrich and optimize omnichannel interactions with a single integration. With just a few clicks, Zapier’s millions of users — comprising sales and marketing teams, HR departments, and more — can now build simple, automated logic flows between their existing marketing apps and processes and Sinch’s Conversation API to send and receive messages via messaging channels like WhatsApp, SMS, Facebook Messenger or Instagram. This makes it much easier — and faster — for businesses to start using new messaging channels at scale. Without Sinch and Zapier, integrating new messaging channels and creating automation triggers within a business’ existing processes would require considerable time and effort from a development team, drawing on company resources and slowing down momentum. Example use cases for the integration include: Sending WhatsApp messages to a list of opted-in customers stored on Google Drive Payment confirmation messages sent via SMS when a customer makes a purchase using a brand’s Shopify instance Creation of a Zendesk ticket when a customer messages a brand via Instagram DMs With the widest range of channels on the market, and more channels to come, Sinch’s Conversation API positions Zapier users to provide true omnichannel communications to their customers and internal teams, increasing engagement and conversions. “Messaging channels are immensely important for today’s businesses — they’re where customers are most active, and where they want to connect with their preferred brands and service providers,” said Jon Campbell, Director of Rich Messaging at Sinch. “Our expanded partnership with Zapier provides users with easy access to those channels from a single integration point, reducing headaches for IT departments and laying the groundwork for a true omnichannel conversational messaging strategy.” Sinch’s MessageMedia integrated with Zapier in 2018, so that users can easily connect with other apps and automate repetitive tasks, such as sending SMS calendar notifications. Users don't need to be a developer and signup is free. Learn more about the Conversation API integration, and try it for yourself, here: https://zapier.com/apps/sinch/integrations. For more about Sinch’s MessageMedia integration, see https://integrations.messagemedia.com. About Sinch Sinch’s leading cloud communications platform lets businesses reach everyone on the planet, in seconds or less, through mobile messaging, email, voice and video. More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Sinch has been profitable and fast-growing since its foundation in 2008. It is headquartered in Stockholm, Sweden, and has a local presence in more than 60 countries. Shares are traded at NASDAQ Stockholm: XSTO: SINCH. Visit us at sinch.com.

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