NICE has garnered recognition for its AI, digital technology, and cloud computing achievements.
Global Banking and Finance Review, with a readership of over 3 million worldwide, conferred this honor upon NICE.
NICE leads globally in AI-powered CX software with CXone, a prominent cloud-native platform for contact centers and beyond.
NICE has been designated as a recipient of 'The Next 100 Global Awards 2023' by Global Banking and Finance Review as a Digital Transformation Partner. This prestigious award recognizes pivotal companies that foster leadership and accomplishments across various industries and sectors.
Wanda Rich, Editor of Global Banking and Finance Review, stated that the Next 100 Global Companies to Watch list is a platform for spotlighting some of the most pioneering and auspicious enterprises globally. This compilation acknowledges organizations that occupy a prominent position in their respective industries, owing to their strategic insight, notable accomplishments, unwavering commitment, and exemplary leadership. These companies excel at delivering the requisite products and services their clients demand and serve as a driving force for industry progression.
Using NICE's technology, brands acquire precise insights into the optimal timing, context, and methodologies for achieving outstanding outcomes via a data-driven approach. NICE's technology empowers brands to offer intelligent responses, guiding customers and facilitating proactive customer engagement, enhancing initial interactions and operational efficiency.
Wanda Rich added, NICE has continued to serve on the forefront of technology innovation for the contact center with significant advancements in AI, digital, cloud and more. World-leading companies are leveraging NICE to deliver exceptional experiences for customers and employees, supported by a vast ecosystem of partners.
[Source – Business Wire]
Barry Cooper, President of CX Division at NICE, emphasized the significant impact of partnerships highlighted by this recognition. He remarked that the company is committed to ensuring its success by providing essential sales tools, partner-enablement training, and comprehensive marketing support to its strategic channel partners. This award exemplifies the remarkable results that emerge when collaboration becomes a focal point. He added that NICE is enthusiastic about further contributing to the future of digital transformation in partnership with its esteemed partners.
NICE, known for its pioneering role in digital transformation, has consistently set industry standards with its customer experience applications on its scalable cloud-native platform. In its ongoing pursuit of leadership, NICE has integrated its specialized AI for CX, Enlighten, with generative AI, taking the customer experience to new heights by merging the strengths of AI for CX with conversational AI for enhanced experiences.