Google Assistant Outperforms Amazon Alexa In Product Information Search

Voice search and smart speakers continue to grow in adoption rates, but the results of an annual smart speaker study from Loup Ventures shows that Google Home took the winning seat with Apple’s HomePod running a close second.  Loup Ventures managing partner Gene Munster and associate Will Thompson explain how the firm asked about 800 questions to the virtual assistants and graded them on whether the question was understood and the response. Local, Commerce, Navigation, Information, and Command were the five categories for questions. Those questions were fed into Amazon Echo, Google Home Mini, Apple HomePod, and Harman Kardon Invoke. Google Home understood all the queries and was able to correctly answer 86%. The HomePod correctly answered 75% and only misunderstood three questions.