LiveVox | April 12, 2022
A leading cloud-based provider of digital engagement tools and customer service announced its new channel program, ‘ACTivate’. It provides LiveVox’s new and existing partners, including technology solution brokerages, master agents, solution providers, managed service providers, with key tools to sell and market LiveVox’s omnichannel capabilities to new customers. LiveVox also announced that CRN, a brand of The Channel Company, had listed ACTivate in its 2022 Partner Program Guide and named its Head of Global Channel, Dan DeLozier, to their 2022 Channel Chiefs list.
“We’ve seen incredible momentum in the channel over the last year – this is the right time to launch ACTivate and demonstrate LiveVox’s commitment to our growing ecosystem of valued partners, We built ACTivate on top of LiveVox’s best-of-breed, single pane of glass platform, allowing LiveVox to drive growth with our partners - from supporting regional sales teams, to expediting partner onboarding, to comprehensive demand generation and marketing, including events and digital campaigns. The program is purpose-built and highly customized to meet the individual needs of our partners – from recruitment to revenue, with hands-on support every step of the way.”
Dan DeLozier, head of global channel, LiveVox
Some of the benefits of ACTivate include:
Sales performance incentive funds and competitive residuals
Full marketing automation platform with customizable email and social marketing campaigns
Pre and post-sales support through sales specialists and regional channel teams
Single pane of glass partner portal
Customized partner onboarding
“LiveVox is committed to growing our ecosystem of channel partners – ACTivate is a strategic investment that will make it even easier for our partners to work with us,” said Louis Summe, CEO of LiveVox. “Consumers expect a seamless customer experience when they’re interacting with a brand – whether it’s via the web, by phone, or even through a virtual agent – the contact center is at the center of this evolution. Our full CCaaS suite integrates omnichannel, workforce engagement management, analytics, and AI into a powerful command center that gives enterprises complete visibility into contact center operations and performance. We’re excited to expand our channel program and increase the reach of our solutions by working side by side with our partners.”
cloudHQ | July 17, 2021
cloudHQ, an email management company based out of San Francisco, California, declared the release of export emails to Sheets by cloudHQ, a brand new arrangement accessible in the Google Workspace marketplace. Export Emails to Sheets is a Gmail add-on that enables you to export your messages from Gmail into Google Sheets. This is a mobile add-on that is intended to assist businesses manage online sales straight from their Gmail app, on their phone, tablet, or mobile device.
How to manage your online sales from your phone: Emails to Sheets by cloudHQ
This example shows how to export your Airbnb host booking confirmations from email to Google Sheets, but this app can likewise be used for other online sales emails like confirmations from your Shopify store, Amazon store, and more.
For businesses that need more complex email parsing, cloudHQ’s wizard can be accessed from desktop to perform useful operations like:
• Back up a Gmail label to Google Sheets
• Extract information from the body of emails to Google Sheets (like booking/sales confirmations, price, client, etc.)
• Build an email list by extracting all contact information in a user’s Gmail account, where contact profile enrichment is applied
• Identify all bounced email addresses
• Track email campaigns sent from that Gmail account (works well with cloudHQ’s email marketing software called Mailking.io)
• Parse Google Alerts
“Everyone has information in their emails that they need,” said Senad Dizdar, founder and CEO and cloudHQ. “We’ve found that viewing that information in spreadsheet increases effectivity, and helps reduce unnecessary distractions that naturally come with email.”
Export Emails to Google Sheets has a free basic plan that includes 50 email exports per month, a Premium plan with up to 200,000 email exports per month, and a Premium Plus account subscription that includes an unlimited amount of email exports to sheets.cloudHQ, LLC is located in San Francisco, California, with a distributed team of just under 10 people, all working remotely.
Showpad | September 18, 2020
Showpad, the leading sales enablement platform, has been named a Strong Performer by Forrester, an independent research firm, in The Forrester Wave™: Sales Content Solutions, Q3 2020. In this evaluation, Showpad received the second-highest score in the current offering category and the highest score possible in the criteria of guided selling, buyers’ content consumption and ABM/account-based engagement support. The report states that Showpad remains a “good fit for midmarket to enterprise organizations that want to create a highly engaging and consumer-like sales experience for their customers and prospects.”
In the report, Showpad was among the three highest scores in the content activation and reporting and analytics criteria. Additionally, Showpad was among the four highest scores in the sellers’ experience criterion and received the highest possible score in the partner and community ecosystem criterion. Reference customers praise Showpad’s support for most onboarding, implementation work, and flexibility to shape the way their sellers need to use the platform.