Channel Partnerships

CallTower Continues to Grow Global Channel Sales Team

CallTower | November 14, 2022 | Read time : 03:00 min

Global Channel Sales Team
CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact center and collaboration solutions has expanded its Channel Partnership team with the addition of Global Director of OEM Alliances, Chuck Ward.

Chuck Ward is a channel sales professional known for developing valuable strategic relationships and driving growth.  In his 20-year technology career, he has a proven track record of working effectively with multiple partner types within the channel and developing partner programs to increase awareness and adoption with the top sellers in the industry.  He prides himself on being a trusted resource for his partners and creating strategic initiatives that bring value to their organization. Chuck has received multiple channel awards for creating innovative partner development programs and executing business strategies.

In his newest role as Global Director of OEM Alliances at CallTower, Chuck will bring his expertise in partner development to create strategic plans on how the partners he supports can accelerate results together.  He will strategically develop, market, and sell to the Global Community, drive increased CallTower adoption, also increase marketplace knowledge and sales conversion through joint selling efforts.

Ward joins CallTower’s additional Global Director of OEM Alliances Jessica Flannery-Ball in this role. She joined CallTower in October and brings over 20 years of direct and channel sales experience to the team.

“We are excited to have Chuck join the CallTower Channel team”, says CallTower’s Chief Revenue Officer, William Rubio.

“We are excited to have Chuck join the CallTower Channel team”, says CallTower’s Chief Revenue Officer, William Rubio. “His addition to our team is instrumental as we continue to grow the CallTower family globally.”

“Chuck will be a great asset to our Global Channel team”, says CallTower’s Vice President of Global Channel Sales, Andy Ramos. “His ability to build meaningful relationships with partners and knowledge of the technology services distribution community will be beneficial to the team as we explore more global opportunities

About CallTower
Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business customers.

Spotlight

Shifting digital landscapes and ballooning customer expectations mean one thing for organizations with operational inefficiencies: either keep up with the way that business has changed—or get left behind. We analyzed responses from over 9,000 digital experts across the globe to create the 2023 Adobe Digital Trends report. Find o

Spotlight

Shifting digital landscapes and ballooning customer expectations mean one thing for organizations with operational inefficiencies: either keep up with the way that business has changed—or get left behind. We analyzed responses from over 9,000 digital experts across the globe to create the 2023 Adobe Digital Trends report. Find o

Related News

Channel Partnerships

Carahsoft Named Ping Identity Distribution Partner of the Year for 2022

GlobeNewswire | July 05, 2023

Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced that it has been named the Distribution Partner of the Year by Ping Identity, the intelligent identity solution for the enterprise. The award was announced at Ping’s 2023 Sales Kickoff and acknowledged Carahsoft’s outstanding achievements and innovations for driving business for the company. As Ping Identity’s Master Government Aggregator®, Carahsoft has worked together with Ping Identity to expand its reach within the Public Sector market. In 2022, Carahsoft enabled exponential growth from the previous year and leveraged marketing activities and events to connect Ping with channel and technology alliance partners. In addition, through Carahsoft’s support, Ping Identity was named a vendor on Carahsoft’s Department of Defense (DoD) Enterprise Software Initiative (ESI) Cybersecurity Multi-Award Blanket Purchase Agreement (BPA) and is now able to offer agencies procurement of the company’s Identity, Credential, and Access Management (ICAM) products through the Carahsoft Amazon Web Services (AWS) Marketplace. This year, Carahsoft and Ping also hosted an executive briefing session where Ping’s top leaders presented Ping’s vision, roadmap and ICAM maturity models. “We are honored to be named the Ping Identity Distribution Partner of the Year,” said Tyler Nelson, Sales Manager who leads the Ping Identity Team at Carahsoft. “This achievement was possible through the hard work of our dedicated sales and marketing teams in collaboration with our essential reseller partners. Together we understand the importance of ICAM, Multi-Factor Authentication and Zero Trust solutions for the Government to maintain security and are committed to providing easy access to acquire those technologies. We look forward to continued growth in our partnership with Ping Identity and reaching new heights in the future.” "This award recognizes the distributor who prioritized a partnership with Ping Identity, achieved sales goals through comprehensive marketing campaigns, and committed to engagement with the Ping sales team,” said Alex Ryals, VP of Channel Sales at Ping Identity. “Carahsoft has shown immense creativity in executing a growth plan in our Federal business, and we continue to be grateful for their partnership.” About Carahsoft Carahsoft Technology Corp. is The Trusted Government IT Solutions Provider®, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator® for our vendor partners, we deliver solutions for Big Data, Cybersecurity, DevSecOps, Open Source, MultiCloud, Artificial Intelligence, Customer Experience and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Visit us at www.carahsoft.com. About Ping Identity At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. That’s digital freedom. We let enterprises combine our best-in-class identity solutions with third-party services they already use to remove passwords, prevent fraud, support Zero Trust, or anything in between. This can be accomplished through a simple drag-and-drop canvas. That’s why more than half of the Fortune 100 choose Ping Identity to protect digital interactions from their users while making experiences frictionless. Learn more at www.pingidentity.com.

Read More

Marketing Strategy, Martech

Netskope Launches New Managed Service Provider Program to Enable Partners to Grow Revenue

PR Newswire | July 21, 2023

Netskope, a leader in Secure Access Service Edge (SASE), today announced a new Managed Service Provider (MSP) Program, an extension of Netskope's Evolve Partner Program. The newly-formalized program helps partners to expand their revenue streams with an additional route to market and profitable service offerings. The program provides flexible licensing options, dedicated MSP Partner resources, and a new technical support accreditation that complements the Netskope Service Delivery Specialization. The increasing demand for cybersecurity managed services represents one of the most significant growth opportunities for the partner ecosystem, according to Canalys. The market opportunity is expected to grow to US$70 billion in 2023 as threat levels rise and the skills shortage widens. The escalating need for more highly specialized cybersecurity talent is a growing challenge that is fueling demand and opportunity for managed services. The new Netskope MSP program enables partners to capitalize on the market trend and address evolving procurement preferences. Netskope's market-leading SASE platform includes cloud, data, and network security. Partners have the flexibility to offer the full spectrum or a portion of these solutions in a packaged managed service offering to their customers. "Netskope continues to build programs that unlock as much opportunity as possible for our global partner ecosystem," said Kristin Carnes, Vice President Global Channel Programs and Strategy at Netskope. "The formalized Managed Service Provider Program arms partners with the support and tools they need to successfully build out managed service offerings and deliver a fully managed Netskope SASE solution to their customers." The Netskope MSP Program features a new as-a-service business model framework and includes the availability of tools and resources to support partners as they develop and deliver managed Netskope SASE offerings: Partner licensing and packages:Includes simplified and flexible SKU pricing, new solution packages across the Netskope product portfolio, and a new Deal Protection Program to register MSP opportunities. Technical accreditation and support:Two partner technical training tracks dedicated to implementation and support, including the introduction of five new training modules, access to a dedicated global support portal, and a new MSP Partner support process. Dedicated partner portal:Introduction of a dedicated MSP Portal exclusively accessible to Netskope MSP Partners includes tools, trainings, support, and access to the MSP Opportunity Registration. "With Optiv's managed Netskope solutions, we are meeting clients where they are with the expertise to serve their core business needs," said Ben Radcliff, senior director of cyber operations at Optiv. "Working together, we're focused on delivering data-driven, outcome-based results through world-class resources and an operationalized process." "The Netskope MSP Program is the next step for our partners on their path toward offering a fully managed SASE solution," said Dave Rogers, Senior Vice President, Alliances and Global Channel Sales at Netskope. "The goal of this evolution is to empower our partners to deliver the expertise and management our customers need, all while expanding their portfolio to include high-value, margin rich services." To learn more about the Netskope MSP Program and Evolve Partner Program, visit netskope.com/partners. About Netskope Netskope, a global SASE leader, is redefining cloud, data, and network security to help organizations apply zero trust principles to protect data. Fast and easy to use, the Netskope platform provides optimized access and real-time security for people, devices, and data anywhere they go. Netskope helps customers reduce risk, accelerate performance, and get unrivaled visibility into any cloud, web, and private application activity. Thousands of customers, including more than 25 of the Fortune 100, trust Netskope and its powerful NewEdge network to address evolving threats, new risks, technology shifts, organizational and network changes, and new regulatory requirements. Learn how Netskope helps customers be ready for anything on their SASE journey, visit netskope.com.

Read More

Martech, Channel Partnerships

Impartner Unveils Innovative Additions to its Partner Marketplace

PR Newswire | July 12, 2023

Impartner, the fastest-growing and most award-winning provider of reseller and partner management technologies, today announced new product updates to its Partner Marketplace. The new Partner Marketplace will allow vendors to connect prospective customers directly to qualified channel partners, allowing partners to showcase themselves on the vendor's main website and generate demand from that connection. Today's product launch brings revolutionary changes to the PRM space that will directly benefit partners listed on Partner Marketplace, as well as Channel Program Operations Managers, Marketing Managers and Administrators. Key benefits of this new program include: Companies can create their preferred Partner Marketplace configuration in minutes using Marketplace Studio–including branding, filter options, results layouts, and partner listings. Users can search for partners based on attributes tracked in their PRM profile, such as geographical region, vertical market, partner certification, and services offered Leads are automatically assigned in real-time versus being routed to the partner's website Partner Marketplace is enabled on a client's public website using an embedded code snippet. After embedding this code, Partner Marketplace becomes a directory of partners that can be browsed, keyword-searched, or filtered based on self-serve configuration settings managed in Marketplace Studio. Partner Marketplace also offers a 'Contact Partner' form which creates a record in the PRM to trigger any workflow action chosen during setup. The form can automatically generate a lead, send an email to the partner with the form information, or notify an administrator to take further action. Now, partners are able to manage their listing content directly from their portal profile on Partner Marketplace. This allows them to upload a logo, company headline, detailed description, and multiple listing items in client-configured categories. PRM Administrators can also create and edit listing content on a partner's behalf. Most notably, the new solution provides an automated content review and approval process, empowering partners to request content review directly from their portal page and promptly notifying administrators, thereby enhancing visibility and control over content revisions prior to publication. "Impartner is excited to take channel programs to the next level with our latest product launch," said Gary Sabin, VP of Product at Impartner. "Impartner Marketplace is already the most advanced partner locator available, and we are proud to continue to iterate off that success with this increased functionality for our partner teams to utilize. I expect a significant boost in overall partner success and experience with this update." The launch directly follows Impartner being named No. 1 in Mid-Market, Enterprise, and Partner Management in the G2 2023 Summer Report. Impartner's remarkable influence on the industry is highlighted in the most recent report, as it attains the leading position across all Partner Management Grids by G2, the world's foremost and highly regarded software review marketplace. To learn more about how Impartner helps corporations from the smallest to the largest enterprises like Honeywell, Qualtrics and Vertiv grow their channel revenue by an average of 32.3% in the first year of use alone, click here. About Impartner Impartner is the fastest-growing, most award-winning provider of partner management technologies, including its flagship Partner Relationship Management (PRM) and Partner Marketing Automation solutions, which help companies worldwide manage their partner relationships, drive demand through partners and accelerate revenue and profitability through indirect sales channels. For more information on Impartner, which is based in Utah's tech hotbed, the Silicon Slopes, visit impartner.com.

Read More