OMNI CHANNEL MARKETING

Arelion Awarded ChannelVision 2022 Visionary Spotlight Award

Arelion | August 20, 2022 | Read time : 05:00 min

ChannelVision 2022
Arelion today announced its third consecutive ChannelVision 2022 Visionary Spotlight Award for 'Most Responsive Supplier Channel Team' in recognition of the Arelion Conflict-Free Channel Program. Arelion, formerly Telia Carrier, transitioned to a standalone company owned by Polhem Infra in 2022, enabling the supplier to triple the size of its Channel Program team in the past year and enhance its emphasis on world-class customer care. The program continues Arelion's focus on customer experience excellence through a joint effort forged in collaboration with existing channel partners. Additionally, revenues have increased 50 percent year over year since the program's start in 2020.

Key features that differentiate this Conflict-Free Channel Program from traditional telecom channel models include:
  • A commitment to address inquiries within one business day, communicating to the inquirer that Arelion values and is currently evaluating their request.
  • Guaranteed price parity for prospects requesting the same solution across multiple channel partners.
"Since 2020, Arelion – formerly Telia Carrier – has maintained its Conflict-Free Channel Program, enabling technology brokerage firms to provide their customers with a high-performing alternative to the traditional telecom providers' channel model," states ChannelVision. "The Conflict-Free Channel Program allows Channel Partners to work directly with Arelion account directors. Arelion's best practices Guidelines for Engagement establishes the foundation for a productive channel relationship and assures it works cooperatively with its partners to achieve common goals."

The Arelion Conflict-Free Channel Program is targeted toward value-added resellers and technology brokers, boosting their portfolios with solutions that enhance or provide alternatives to their existing offerings. The program is based on positive and negative feedback from Arelion partners, improving customer experiences through collaborative innovation of Arelion's business-critical global connectivity infrastructure. With one easy-to-use portal for customers and partners, the program facilitates superior end-user experiences and eliminates channel conflicts.

"Through our Conflict-Free Channel program, we provide our Channel Partners with direct access to account directors," said Rob Pulkownik, Head of Channel Sales, Arelion.

"Through our Conflict-Free Channel program, we provide our Channel Partners with direct access to account directors," said Rob Pulkownik, Head of Channel Sales, Arelion. "With this collaborative approach, we address our customers' pain points efficiently and quickly while keeping communication channels open for further improvements in customer experience. This continues our longstanding mission to provide outstanding customer service and underlies everything we do as a global supplier."

With this Channel Partner program, North American and European partners can provide excellent customer care and help their customers access Arelion's number one ranked Internet backbone, AS1299, while effectively cross-selling Arelion's portfolio of leading services, including high-speed Dedicated Internet Access, IP Transit, Cloud Connect, DDoS Mitigation, Ethernet and IPX services for operators, content providers and enterprises.

About Arelion
Arelion solves global connectivity challenges for multinational enterprises whose businesses rely on digital infrastructure. On top of the world's #1 ranked IP backbone and a unique ecosystem of cloud and network service providers, we provide an award-winning customer experience to customers in more than 125 countries worldwide. Our global Internet services connect more than 700 cloud, security and content providers with low latency. For further resilience, our private Cloud Connect service connects directly to Amazon Web Services, Microsoft Azure, Google Cloud, IBM Cloud and Oracle cloud across North America, Europe and Asia. Discover more at www.arelion.com and follow us on LinkedIn and Twitter.

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Spotlight

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Pyramid Analytics Named CRN Channel Awards 2022 Finalist

Pyramid Analytics | September 15, 2022

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Being shortlisted for the award is a culmination of Pyramid’s four and a half years of commitment to the UK economy, with the growth of its channel partnerships at the core of its business strategy and success. 2022 has been the most momentous year for Pyramid in the UK with the hiring of Tom Warren as Managing Director for UKI and the announcement of a $120 million Series E funding round announcement at a special event at Tower Bridge. Channel partners are critical for Pyramid’s ability to continue to grow in a scalable manner, in turn offering them access to pioneering innovative technology that can transform their business. Pyramid understands that for outstanding growth to be achieved for the company and for its channel partners, its partners should be thoroughly supported with training to develop in-depth knowledge and insights. Pyramid’s partner portal is vital in delivering learning, development and growth value for Pyramid and its partners. Decision Intelligence is the Next Big Data Analytics Innovation The next major innovation in analytics is Artificial Intelligence (AI). Applying AI across Data Prep, Business Analytics, and Data Science is what separates Decision Intelligence from traditional business intelligence tools such as Microsoft Power BI, Qlik, and Tableau. AI lowers the skills barrier by automating the highly technical work needed to prepare and analyze data and create and share reports and dashboards. The Pyramid Decision Intelligence Platform delivers data-driven insights for anyone to make faster, more intelligent decisions. The Pyramid Platform provides instant access to any data, enables automated governed self-service for any person, and serves any analytics need, from the simple to the sophisticated. By uniquely combining Data Prep, Business Analytics, and Data Science with AI guidance in a single environment, the Pyramid Platform reduces cost and complexity while accelerating growth and innovation. 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I would like to take this opportunity to say a massive thank you to CRN for this recognition, to the Pyramid team and our amazing channel partners who believe in us and stand by us.” Bill Clayton, Vice President of Global Partner Sales, Pyramid Analytics: “The CRN Channel Awards are closely watched by everyone in the UK channel ecosystem, and it’s a momentous occasion for the whole Pyramid family to be nominated. For Pyramid, our channel partnerships have become an essential cornerstone of our business. Our highly productive and effective work with channel partners has forged a host of mutually beneficial relationships that have driven growth for all involved across the UK. Channel partners are now the core of Pyramid’s business. The upcoming growth and expansion of the company is firmly embedded with our channel partners, and I look forward to making that future a reality.” About Pyramid Analytics Pyramid is what’s next in analytics. 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ISG to Publish Report on Salesforce Partner Ecosystem

ISG | November 10, 2022

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Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

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Hivestack & Clear Channel Partner to Further Expand the Programmatic DOOH Marketplace in Spain

Hivestack, Clear Channel | October 17, 2022

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