FacilityConneX | September 15, 2020
FacilityConneX, a leading real-time facility data monitoring solution and service provider for increased operational efficiency, equipment optimization and energy savings, today announced that it has entered into a strategic channel partnership with Edmonton-based, CB Process Instrumentation and Controls (“CB Process”). Joining the Company’s channel partner network, CB Process will incorporate the FacilityConneX monitoring based commissioning (MBCx) solution within its portfolio of smart building technologies for its clients. Through this partnership, CB Process will promote FacilityConneX across its coverage territory which spans Western Canada including British Columbia, Alberta, Saskatchewan, Manitoba provinces with nine (9) offices to support their clients including: Vancouver, Vernon, Calgary, Edmonton, Grande Prairie, Fort McMurray, Saskatoon, Regina and Winnipeg.
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CHANNEL PARTNERSHIPS
Klaviyo | March 10, 2022
Klaviyo, a customer platform, announced the introduction of new features to assist brands to gain more ownership over their growth through customer experiences on all communication channels. The announcement was made at the latest Klaviyo Product Event. The new features will allow brands to easily build opted-in customer lists, launch SMS campaigns for marketing and support channels, and collate insights into past performance. Additionally, it will also help them communicate with customers across all channels.
“We’re here to empower the world’s creators to own their destinies, and are committed to regularly updating and further innovating our offerings to ensure businesses are able to meet their goals, To support that mission, we’ve created software that makes it easy to scale and grow authentic relationships with customers online, the same as companies would in person. We’re excited to release even more features today to continue helping brands own and improve their customer relationships.”
Andrew Bialecki, Co-Founder and CEO of Klaviyo
Klaviyo’s new cross-channel communication Features include:
Form Teasers
This is a signup form that can transform website visitors into subscribers.
Profile Merging
This function merges ‘email only’ and ‘phone number only’ profiles for the same customer in Klaviyo.
Klaviyo-hosted mobile terms of service
This allows customizable mobile terms of service.
Two-way SMS conversations with Zendesk
Through this feature, customers with Zendesk can respond to incoming messages from their customers as helpdesk tickets.
Webhook flow actions
Brands can create more personalized experiences across channels that Klaviyo may not control.
Redesigned Performance Dashboard
This new dashboard compiles a customer’s data into a single view. Klaviyo customers now have the final say as to what appears on their dashboard.
A Dedicated Focus on Developers
Klaviyo launched a developer portal that highlights ways of getting started, foundational APIs, guides, SDKs and developer-specific content so developers can easily extend Klaviyo to meet their needs. In addition to enhancing the developer experience, Klaviyo will release new APIs in the coming months to improve three core areas of the developer platform:
Extensibility and Flexibility to cover more product areas;
Standardization for ease of use; and
Connectivity to make APIs more intuitive and efficient.
With Klaviyo, brands collate website behavior, in-store data and leverage over 250 native tech partner integrations to drive a fully unified strategy and create a personalized email, SMS, and advertising experiences. Innovative companies like Unilever, Bonobos, Taylor Made, and Citizen Watches sell more with Klaviyo.
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Radware | October 21, 2020
Radware channel partners now have access to the company’s first formal global partner program. The program aims to provide advanced cybersecurity products and services to a broad customer base. Radware wants to work with cloud technology channel partners and others who build solutions that require security and application delivery. These are DDoS mitigation, WAF, bot management, load balancing, SSL inspection and managed service delivery.
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