Business Wire | May 24, 2023
FluentStream, the preferred cloud communications provider by small and midsize organizations, today announced a strategic partnership with Tele-Dynamics (TDNYC), a provider of hosted voice services based in Secaucus, New Jersey. TDNYC’s hosted customers will be upgraded to the FluentStream unified communications platform over the coming months. Additionally, TDNYC has become a FluentStream channel partner and will help the company expand its east coast presence.
TDNYC has provided business communication solutions and managed services to a wide spectrum of organizations primarily located in New Jersey and New York for more than 40 years. The company is highly focused on providing concierge-level customer service to ensure every implementation meets the customer’s unique business needs.
“A strategic partnership requires a high degree of compatibility and an even higher degree of trust between the two entities to ensure the transition process is as seamless as possible for every customer,” said Cass Gilmore, CEO, FluentStream. “It’s unique to find both, which makes strategic partnerships incredibly meaningful. We look forward to welcoming Tele-Dynamics’ customers into the FluentStream community and working with their team as valued channel partners going forward.”
FluentStream offers customers more than 100 communications features, integration with widely used CRM solutions, sophisticated reporting, and web and mobile applications. In addition to its modern business phone system, FluentStream’s cloud-based communications platform provides organizations with premium contact center features designed to optimize the end-user experience. FluentStream is also fiercely dedicated to providing 24/7 U.S.-based human customer support.
“Tele-Dynamics and FluentStream share similar core business principles, especially related to the importance of customer service,” said Robert Pullman, CEO, Tele-Dynamics. “Moving our customers to the FluentStream platform will give them more advanced features to optimize their business communications landscape while preserving the individualized customer support that has crystalized so many of our customer relationships. This is a positive move for our customers and for our business.”
To learn more about FluentStream’s award-winning partner program, visit https://www.fluentstream.com/partner-program/.
FluentStream is a cloud communications company that simplifies and automates how small to medium-sized businesses communicate with their customers. FluentStream enables service, sales and other professionals to deliver an exceptional customer experience from any device or location. Inc. 5000 has recognized FluentStream as one of the fastest-growing private companies for five consecutive years, and BuiltIn named FluentStream one of the best places to work. For more information, visit www.fluentstream.com and connect on Linkedin.
Business Wire | May 12, 2023
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, announced today that CRN®, a brand of The Channel Company, has named Tiffany Hess, vice president, channel development, and Lori Peterson, vice president, global partner management, to the Women of the Channel list for 2023. Every year, CRN recognizes women from vendor, distributor, and solution provider organizations whose expertise and vision are leaving a noticeable and commendable mark on the technology industry.
The CRN 2023 Women of the Channel honorees bring their creativity, strategic thinking, and leadership to bear in a variety of roles and responsibilities, and all are turning their unique talents toward driving success for their partners and customers. With this recognition, CRN honors these women for their unwavering dedication and commitment to furthering channel excellence.
“Congratulations to Tiffany and Lori on this significant achievement,” says Verint’s John Bourne, senior vice president, global channels, and alliances. “Their dedication to ensuring customer satisfaction, partner success and the growth of Verint’s Partner Program have made them exceptional team members and industry leaders.”
Hess is responsible for managing regional partners that specialize in reselling Verint solutions. With more than 15 years of sales and management experience in the contact center space, Hess focuses on strengthening relationships with key stakeholders by developing programs that fit each partner’s needs.
Peterson’s success is built on establishing and maintaining enduring global partner relationships. She is passionate about building strategic relationships and trust that grows as the partnership grows. Her unique ability to help channel partners leverage Verint’s product knowledge and expertise ensures customer and partner success.
“We are ecstatic to announce this year’s honorees and shine a light on these women for their significant achievements, knowing that what they’ve accomplished has paved the way for continued success within the IT channel,” said Blaine Raddon, CEO of The Channel Company. “The channel is stronger because of them, and we look forward to seeing what they do next.”
The 2023 Women of the Channel list is available online at www.CRN.com/WOTC. Visit Verint Customer Engagement Platform to learn more about Verint solutions.
Verint® (NASDAQ: VRNT) helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. More than 10,000 organizations in 175 countries – including over 85 of the Fortune 100 companies – are using the Verint Customer Engagement Platform to draw on the latest advancements in AI, analytics, and an open cloud architecture to elevate customer experience.
Business Wire | March 31, 2023
Tufin®, the leader in network security policy management and continuous compliance automation, today announced that it has been recognized by CRN®, a brand of The Channel Company, in its 2023 Partner Program Guide. This annual guide offers essential information to members of the IT channel ecosystem as they explore technology manufacturers’ partner programs to find the vendors that will best support their business needs.
“We are proud that Tufin is a channel-first company, and we recognize that our channel partners are the best way for us to amplify our message that security policy automation is a strategic advantage for our customers,” said Jeff Wilmot, CRO at Tufin. “I want to thank CRN for this honor and congratulate our channel team and Tufin’s partner network across the globe. You are the reason Tufin continues to be the leader in network security policy automation.”
Tufin’s channel partner program is multi-tiered, partnering with distributors and a two-level reseller program of Gold and Authorized partners. A variety of benefits designed to promote and enhance partners’ skills, facilitate business growth, and maximize profitability are offered. Each tier has a specific business focus and offers uniquely developed benefits, as well as joint sales, marketing, and certification requirements. The tiered structure allows partners to grow their business with Tufin, while expanding their offerings to meet emerging market needs. For more information on becoming a Tufin partner, click here.
“As a partner-first company, we focus our marketing efforts on building programs and tools that are aligned with channel program industry best practices. We collaborate closely with our partners worldwide to drive pipeline generation activities and prioritize investing in knowledge sharing and enablement initiatives,” said Orli Amir, Head of Channel Marketing, Tufin. “Looking ahead to 2023, several new programs and offers that will provide immense value to our channel are scheduled to be announced. This is a great time to be a Tufin partner.”
For solution providers such as managed service providers (MSPs), value-added resellers (VARs), systems integrators, and strategic service providers, a critical factor when assessing which IT manufacturers, service providers, and distributors to team with in building world-class technology solutions is the breadth and depth of the partner programs those companies offer. Strong elements such as financial incentives, sales and marketing assistance, training and certification, technical support and more can set a vendor apart and play a key role in boosting partners’ long-term growth.
In the 2023 Partner Program Guide, vendors were evaluated based on program requirements and offerings such as partner training and education, pre- and post-sales support, marketing programs and resources, technical support, and communication.
“In today’s world, the need for innovation is greater than ever,” said Blaine Raddon, CEO of The Channel Company. “Solution providers seek vendors that can keep pace with their developing business and evolving client needs. CRN’s 2023 Partner Program Guide delivers deep insight into the strengths of each program, spotlighting the vendors dedicated to supporting their partner community and pushing positive change throughout the IT channel.”
The 2023 Partner Program Guide will be featured in the April 2023 issue of CRN and online at www.CRN.com/PPG.
Tufin is the leader in network security policy management and continuous compliance automation. The platform centralizes, automates and orchestrates network and cloud access for many of the largest organizations in the world. Over 2,900 enterprises have trusted Tufin to implement accurate network changes in minutes instead of days, accelerate secure application deployments, and virtually eliminate manual tasks. A vendor-agnostic solution designed to integrate network and cloud security processes, Tufin is the answer to balancing security and business agility. Find out more at www.tufin.com.
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by nearly 40 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelcompany.com.