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MaxContact | August 17, 2020
Cloud contact centre suite solution provider MaxContact has announced its channel partner expansion in Australia with the appointment of Melbourne-headquartered CommsChannel as a managed services partner. The partnership combines CommsChannel’s cloud, data and voice service solutions throughout Australia with MaxContacts omnichannel solutions which provide a rich, resilient and scalable contact centre solution for enterprise customers. MaxContact solutions offer enterprises priority dialli...
YouTube | February 05, 2020
YouTube has sent a cease and desist letter to Clearview AI demanding that the controversial facial recognition startup stop scraping YouTube videos to gather faces for its database and delete any images it’s already collected. The demand, first reported by CBS News, says that YouTube forbids anyone from collecting data from its platform that can be used to identify people and that Clearview has admitted to violating this policy. “YouTube’s Terms of Service explicitly forbid col...
Instagram | January 20, 2020
Instagram started experimenting with hidden like counts back in April of the last year and since then it is one of the most talked-about development. Most people are confused about the reason Instagram is thinking of making this change whereas others have their own assumptions. To address this whole issue, Instagram VP Vishal Shah had a very interesting conversation with the social media industry commentator Matt Navarra. They not only explored the actual thinking of Instagram, the current proje...
channellife | August 27, 2020
Tradewinds has created new partner revenue opportunity by entering into a new agreement with Avaya. The new Master Agent agreement enables the Tradewinds' specialist channel partners to capitalise on opportunities in the expanding communications and collaboration solutions market and establish new, recurring revenue streams as Australian businesses seek secure remote work capabilities to aid their recovery.As a Master Agent, Tradewinds has extended its brokerage portfolio with the new Avaya ...
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