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OMNI CHANNEL MARKETING

Teleperformance | October 22, 2020

Teleperformance (Paris:TEP), a leading global group in digitally integrated business services, announced today it has been recognized as a global leader in the latest Forrester report on global omnichannel customer services outsourcing which evaluates the top 10 most significant industry players. The Forrester Wave™: Global Omnichannel Customer Services Outsourcers comprehensively evaluated the strengths and weaknesses of each company against 29 separate criteria on a completely independen...

MARKETING DATA

OrbitWeb | November 02, 2021

OrbitWeb, a digital marketing agency in the Greater Toronto Area, announced that it has achieved the new Google Partner requirements. This partnership celebrates OrbitWeb’s expertise in demonstrating successful industry best practices. “We’ve been a Google Partner for two years now here at OrbitWeb. The idea came after we decided to launch a PPC Management service for our web design clients back in 2018. At that time, our focus was on Web De...

Google | February 10, 2020

Google plans to discontinue YouTube’s older desktop interface as of March 2020, nearly three years after introducing the new version. In August 2017, YouTube on desktop was overhauled with a material design-based interface. Until now, users still had the option to toggle back and forth between the old and new design. YouTube has introduced many new features in the past few years, all of which are not available on the older desktop version. That’s why Google has decided ...

MaxContact | August 17, 2020

Cloud contact centre suite solution provider MaxContact has announced its channel partner expansion in Australia with the appointment of Melbourne-headquartered CommsChannel as a managed services partner. The partnership combines CommsChannel’s cloud, data and voice service solutions throughout Australia with MaxContacts omnichannel solutions which provide a rich, resilient and scalable contact centre solution for enterprise customers. MaxContact solutions offer enterprises priority dialli...