Fusion92

Channel Partnerships

businesswire | December 08, 2020

Pleasant today reported the consequences of another study among CX pioneers. Discoveries affirm shoppers favor the utilization of computerized channels while connecting with specialist organizations. Named 'Client support Leadership in a New Reality,' the new review features the way CX pioneers intend to take to drive deftness into their contact communities to convey on client desires. The review additionally asserts the function of a cloud-local stage establishment as a basic empowering...

Multi Channel Marketing

PR Newswire | May 04, 2023

Impartner, the fastest-growing and most award-winning provider of channel management technologies, today announced its partnership with Amanda AI, an Automation as a Service (AAAS) company, to power its Google Ads for the Channel solution. This collaboration is fueled by Impartner's nearly 30 years of experience in providing channel solutions, along with Google's market data and systems and Amanda AI's autonomous AI system to optimize channel campaigns and results. A...

Akio | May 13, 2020

Determined to meet the growing market demands for communication technologies, Alcatel Lucent Entreprise has chosen to rely on the omnichannel Customer Service expertise of software publisher Akio to build a new Hybrid CCaaS (Contact Center as a Service) offer. It will enable Alcatel-Lucent Enterprise customers to couple a Cloud-based application for managing digital channels (email, chat, social networks) to their PBX for seamless processing of all customer service requests....

Obscure Technologies | May 26, 2020

Obscure Technologies has announced a dynamic distribution agreement with Proofpoint, a leading cybersecurity and compliance company that protects organisations’ greatest assets and biggest risks: their people. Under th...