BIScience

ActiveCampaign | April 01, 2020

This platform will help sales teams automate personalized customer interactions across the customer lifecycle. Its unique approach removes the barriers created by legacy email, marketing automation, CRM, and service...

SYNNEX | September 11, 2020

Leading business process services company, SYNNEX, recently announced a new agreement with the Five9 brand, to deliver cloud-based solutions for the contact centre to the Northern American IT channel. SYNNEX will now act as the Master Agent for Five9, as the companies partner to manage the convergence in the channel partner ecosystem around CCaaS, and a growing demand for intelligent offerings through the cloud. According to SVP of Product Management for SYNNEX, TJ Trojan, the company is ...

CONTENT MARKETING

iBasis | May 10, 2022

iBasis, a communications solutions provider for operators and digital players worldwide, announced that it was chosen by MTarget, a French B2B direct marketing services provider, for campaign management via programmable voice calls for call centers and business in banking, finance, and retail. “We are delighted to work with MTarget and their operations teams who are extremely focused on quality of services, customer engagement, and innovation. MTarget o...

Facebook | March 12, 2020

Facebook tests out a new cross-platform feature that will allow users to share Facebook Stories on Instagram. However, the tool would not give users the ability to share the other way around from Instagram to Facebook. The latest discovery was shared by reverse engineering expert Jane Manchun Wong on her Twitter account. According to the screenshot she posted, a new tool would be available in the Story Privacy Section that would give users the option to ‘share their story on Instagram.&rsq...