. https://www.akio.com/en/blog/akio-invests-7-million-euros-in-the-development-of-its-akio-cx-customer-relationship-platform/

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SHARESHARESHARE
AKIO INVESTS 7 MILLION EUROS IN THE DEVELOPMENT OF ITS AKIO.CX CUSTOMER RELATIONSHIP PLATFORM
In the context of strong growth in the Customer Relationship market, Akio has announced a €7 million investment to finance the evolution of its omnichannel cloud platform. Objective: simplify an increasingly complex profession in order to improve customer satisfaction. The quality of customer relations has become an increasingly vital issue for companies as the sector has become more and more competitive. Gartner estimates that the market for cloud-based contact centres (CCaaS) will grow from €6 billion to €18 billion between 2017 and 2022, i.e. 25% per year. READ MORE