It's official—regardless of physical presence, retail has become digitalfirst, but too often digital customer experience doesn't match that of the physical world.
Broken tracking, cart abandonment, slow site performance and mobile friction are just some of the key fail-points we see repeated time and time again on your way to digital-first retailing.
Our digital playbook provides you with real-life examples and solutions for digital-first success, including how to:
Seamlessly link behavioural anomalies to a quantified view of the customer experience
Identify millions of dollars of opportunity by reducing UX friction
Improve first touch experience for your customers on your mobile