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HOW CUSTOMER SERVICE AFFECTS BUSINESS
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Today's consumers have access to more feedback and reviews than ever before. One of the most influential elements of any transaction is the customer service experience. Learn what kind of impact good and bad customer service can have on a medium-sized business in this exclusive infographic.
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Job Title
Community Manager
Customer Care Officer
Director Customer Care
Customer Care Executive
Customer Care Manager
Customer Success Manager
Social Media Marketing Manager
Social Media Manager
Social Media Director
Customer Service Manager
COO
CEO
CMO
Digital Manager
Digital Director
Digital Marketing Executive
Digital Strategist
Head of Digital
*Required
State
AL
AK
AZ
AR
CA
CO
CT
DE
DC
FL
GA
HI
ID
IL
IN
IA
KS
KY
LA
ME
MD
MA
MI
MN
MS
MO
MT
NE
NV
NH
NJ
NM
NY
NC
ND
OH
OK
OR
PA
RI
SC
SD
TN
TX
UT
VT
VA
WA
WV
WI
WY
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Country
United States
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Company Size
50-99
100-249
250-499
500-999
1000-1499
1500-2499
2500-4999
5000-9999
10000-24999
25000+
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Industry
Fashion/Beauty e-commerce
Digital Marketing Agencies
Backup and recovery software/subscription services
Direct to consumer/e-commerce food businesses
Zendesk consulting
Gaming
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Revenue
$100 billion +
$50 billion to $99 billion
$25 billion to $49 billion
$10 billion to $24 billion
$3 billion to $9 billion
$1 billion to $2 billion
$500 million to $999 million
$250 million to $499 million
$100 million to $249 million
$25 million to $50 million
$50 million to $99 million
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Job Level
Manager
Executive
Vice President
Director
Senior
Partner
Owner
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Are you interested in hiring a vendor to provide one of the following services to your company?
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Outsourced online community management, outsourced social media management
Outsourced online content moderation
Outsourced customer support
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