Consumers are making their voices heard loud and clear about buy online, pick up in-store (BOPIS).
Pickup efficiency is cited by three out of four customers as influential to whether they buy a product, and 40% say they would try BOPIS to avoid waiting in lines.
Statistics like this send a clear message to retailers: It's time to look beyond the usual solutions and enhance fulfillment operations to accommodate today's consumers.
Check out this web brief to learn how automated self-service locker solutions can handle rising order volumes and improve the customer experience.