Critical Questions When Assessing Your Ecommerce Platform

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A purpose-built, cloud-based commerce platform is essential to maintaining a competitive eCommerce presence. Once you’ve reached the limitations of your current solution, it’s time to graduate to an updated system capable of growing with your business.

Choosing a new eCommerce platform is a significant investment in your future requiring careful allocation of time and resources. Conversely, the right platform option will seamlessly synch with your existing systems, deliver superior customer experiences, and expand your digital presence.

Take charge of your selection process and make an informed decision with our list of Critical Questions to Ask When Evaluating an eCommerce Platform.


  • Have you outlined your business direction for the short and long term?
  • Is your platform agile enough to support changing market conditions and growth in your business?
  • Can your platform efficiently manage multiple sites and guide expansion into new sales channels?
  • How does the platform help you own the customer experience during and after the sale?
  • Does the platform provide tools to gather, measure and analyze user data to drive your business strategies?


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